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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Monster Deals
1. This isn't just a shopping app - it's a gateway to insane discounts on the latest tech and gadgets at 80% discount!
2. Subscribe to get a 20% delivery discount on all orders and access to special Membership offers and deals.
3. Every day we do a drop: 2 awesome gadgets completely free - grab yours before they're gone.
4. Our Android app is proud to feature editor’s selection of the latest tech and gadgets!
Monster Deals Customer Insights
1. they charge an exorbitant amount for subscription on a six month basis and I have been waiting for a smart watch I paid for which still has not arrived after six weeks!I ordered 3 items and none of them ever showed up and when i showed the post office my tracking service from my phone they said it was fake and that it was a scam and that there was no proof that my packages ever even arrived to this country all the post offices by phone have told me none of these packages arrived and that i must be dealing with china! Wow thanks china, Well i finally got my packages 📦 2 months late.
2. You can get 2 "FREE"items a day, however the shipping costs $10-$15 for an item that could be purchased from AliExpress for approximately $10, which you add the cost of shipping and then you can plainly see the price of the product you are ACTUALLY really paying.
3. Usually is $10 to $60 cheaper to buy elsewhere than on hereHas a button at the beginning of set up that states "2000 coins for telling friends!" as soon as you push it, your entire friends list gets spammed.
4. The current list of items... The "usual" cost is made up.
5. Likewise, after giving it fake card data, the app locked up and wouldnt allow me to access it again.Last item I got was broken.
6. Misleading and just a quick way for them to advertise.I have tried multiple times to cancel my subscription for this app (that I never signed up for), and it continues to charge me monthly.
7. A scam app wouldn't restart the timer for new items based on when the app was installed.
8. I see the responses here, and you state "sorry if it was unclear, but the only option to connect your Facebook account is the one that sends the requests.
9. A terrible invasion of privacy and a quick delete from me.I've been trying to reach someone for days about canceling my order.
10. When you click "Sign up with Facebook" it automatically sends a request to your entire friend's list.
11. No one has emailed back! All I get is an error message! Worst customer service ever!! If I get any charges from this app, I will be calling my bank to stop payment.
Steps to Troubleshoot & Fix Monster Deals Issues
1. Fix Monster Deals Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Monster Deals: Restarting the app will resolve most errors.
- Update the Monster Deals App. Here is how:
- On Android goto PlayStore » Search for "Monster Deals" » Open Monster Deals » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Monster Deals » click "UPDATE".
- Clear Monster Deals app cache: Clearing cached data will force your app to retrieve the latest data directly from Monster Deals servers.
- On Android, goto Settings » Apps » Select "Monster Deals" » click Storage » click "Clear Cache".
- Check Monster Deals app permissions. If any of these permissions required to use your device's features are disenabled, Monster Deals might not work.
- Uninstall and reinstall Monster Deals. If nothing else has worked, completely uninstall Monster Deals then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Monster Deals not working
2. Fix Monster Deals Server issues & Internet Connection
- Check network connection: An unstable Internet will make Monster Deals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Monster Deals not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Monster Deals may not be able to connect to the Internet when running in the background.
Reported Issues
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I did not order the items you are sending me. My 14 year old niece was playing with my phone! She did not have any authorization to use your app or order anything. I want the funds reimbursed too my account which over drew my account. You have until 2 pm pacific standard time. I know your in California because I googled your company.
— by LeRoy Norris 2 years ago -
Delete my data and my account please
— by Jesse McDaniel 2 years ago -
i was charged 29.99 on august 16th i don’t even have or use swift gift there no account under my name yet you still charge me and when i emailed you about a charge in marches you asked for the order code..but i said i haven’t used the app.. please fix and return the money. thank you
— by Jesse McDaniel 2 years ago -
Please unenroll me from and subscription and stop charging cards that wasn't provided
— by William Thomas 2 years ago -
Please cancel this purchase, charged by mistake.
— by Felicia Kraus 2 years ago -
I was charged $29.99 on July 24th. I don't know what the charge was for but I am no longer using the app or any services from SwiftGift. Please cancel any orders or services and refund my $29.99. I'm not interested anymore. I don't believe I am enrolled in any membership or anything that would cause this charge. I checked my subscriptions on my Google Play app and there is no subscription of any kind from SwiftGift. Please refund the charge and cancel any future charges.
— by Andre Pelletier 2 years ago -
You haveben taking 29.99 every month i don't know y but i dont receive nothing in return there for please renburse my money and cansel my subscription
— by Jose 2 years ago -
Cancel app i don't need it any more please
— by Jose 2 years ago -
I was charged 24.99 that I did not authorize, I would like to resolve this it was charged on 4/11/22
— by Shawna foreman 2 years ago -
Subscription Cancellation Request .
I'd like to remove and completely cancel the subscription with SwiftGIFT Urgently ASAP for personal Reasons : thank you
my details
Ahmed Elshahed
pvp.ahmed7.nader7@redacted
0589920941
the subscription is on a liv from Emirates NBD card— by Ahmed Elshahed 2 years ago -
Please to remove me from subscription i do not recall singeing up for this and it i did i must have not be paying attention im sorry
— by Jeremy D Alstatt 2 years ago -
I sent 23 emails complaining about counseling my premium a premium but they get no response I would like to cancel my premium on swift swift Gill haven't heard anything from anybody on swift Some orders got placed that I didn't order
— by Daniel Jackson 2 years ago -
I would appreciate it if you canceled my premium account. I no longer have access to the app and won't be using it anyways. So I would like it canceled. Thanks
— by Connor Arnoldson 2 years ago -
Hello! This it's not a complaint, I believe it's a misunderstanding, You see, I ordered about 14 items from Daily Drop, in the beginning (previous orders), before November last year, it was great!!! But then a mistake was made when the labels were created, instead of my apartment number the informarmation changed to #lp instead. I did not do this, so all the items started to be returned to sender (YOU) I been trying to get help from at least three of your assistants, but they were not able to help me, the last one accused me of providing incorrect/incomplete information, wich I did not do, I would still like to get the merchandise. So for you to see that I'm acting in good faith, I'll be willing to pay for the shipping AGAIN, but please those items were Daily Drop, hopefully you won't charge me full price.
Would really appreciate your help.
My full name and address is:
Christian Pablo Romo
260 Wellesley St E Apt#2409
Toronto Ontario Canada
M4X 1G6
If you look at my order history the mistake remains, also if you look at the address on labels created before it was all okay.
Please help.
Thank You!— by Christian Romo 2 years ago -
Got charge with something from swift gift that I never order . Please Cancel my subscription and refund my money back $29.99.
— by Dawna Rogacki 2 years ago -
I have been charged every month for a subscription and application I have not used in 3 fucking month. I want my $90 back and the God damn subscription canceled immediately. Fucking scam artists. CANCEL THE SHIT IMMEDIATELY AND REFUND MY FUCKING $90
— by Kristle Carlson 2 years ago -
I never received my order. Order number is RL-10234-76227
— by Sharon Stewart 3 years ago -
Like to cancel my subscription
— by Richard Harvey Pederson 3 years ago -
Swiftgift Cancellation
Being charged for this and dont know why— by Christy Brown 3 years ago -
I deleted this app months ago & had no idea you were charging me for ABSOLUTELY NOTHING!!!!!!!!!!
CANCEL THIS IMMEDIATELY!!!!!!!!!!!!!
THIS IS A SCAM!!!!!!!!!!!!!!!— by Kelli Keith 3 years ago -
I can't seem to find where this so called subscription is billing from so PLEASE CANCEL THIS SUBSCRIPTION and I want refunded the last 2 29.99 charges you have billed my account
— by Amber Griswold-Short 3 years ago -
I have no clue how I keep getting billed for a subscription when I cannot find the subscription anywhere and the app keeps telling me that my email is not found. I considered it at first but swear I didn't subscribe because I could not afford an extra $30/month and now 2 months and a row I have gotten billed and cannot figure out even how to log in let alone cancel it!! I NEED HELP! It has overdraft my account the last 2 months in a row and I am UPSET!!!
— by Amber Griswold-Short 3 years ago -
I have it on my samsung phone. I ordered earbuds then later it says refunded there is not transaction at all not a purchase or refund on my bank statement for it. I really wanted those earbuds. Not sure why it did this the money was in my account. I don't want to purchase anything else until I can better understand this situation. Thank you for your time and help.
— by Angela Dubay 3 years ago -
I never signed up for this app, and have been secretly charged more than once. I need my money back asap
— by Tauri Brianna Welch 3 years ago -
Please cancel my subscription BEFORE I am charged for another month. I have tried to cancel thru the app but I can not find a way.
— by Erica Greaver 3 years ago -
I cancelled premium trial prior to the trial end date and clearly stated I wanted to end subscription. Today they charged my account a premium member fee. I want my money back.
— by Melissa R Holt 3 years ago
