Published by DelAlba

Report an issue with BOOME.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with BOOME - Insta Loop Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DelAlba to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BOOME Customer Insights

1. didnt on my note 8Doesn't save videoAll it did was squish my videoBlu studio mini crashThe application crashed while attempting to loop a very short video clip.

2. was ok for a bit but now crashes before you complete your edit every single time!bad app - doesn't save video and crashes (pixel 3 xl)crashes on mate 20 pro.

3. 2 thumbs down.Tried this app the first time and it worked a couple of times, but after that that it crashes and won't do what it suppose to do.

4. I immediately uninstalled as this application has proved itself to be useless.Dont waste your time on this app.

5. uninstalled reloaded still nothing.I was forced to rate app before finishing my first boomerang.

6. Than I wasn't able to export it neather on my phone or on a google drive.

7. I tried again three additional times, all in which, the app crashed again.

8. I had this app for a year and it always crashes.

9. I thought maybe they'll do an update but all updates have NOT foxed this problem.

10. Go for a different one cuz its more likely to crash.

11. I didn't manage to produce anything.

Steps to Troubleshoot & Fix BOOME Issues

1. Fix BOOME Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BOOME: Restarting the app will resolve most errors.
  2. Update the BOOME App. Here is how:
    1. On Android goto PlayStore » Search for "BOOME" » Open BOOME - Insta Loop Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BOOME » click "UPDATE".
  3. Clear BOOME - Insta Loop Video app cache: Clearing cached data will force your app to retrieve the latest data directly from BOOME servers.
    1. On Android, goto Settings » Apps » Select "BOOME - Insta Loop Video" » click Storage » click "Clear Cache".
  4. Check BOOME app permissions. If any of these permissions required to use your device's features are disenabled, BOOME might not work.
  5. Uninstall and reinstall BOOME. If nothing else has worked, completely uninstall BOOME then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BOOME not working


2. Fix BOOME Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BOOME be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BOOME not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BOOME may not be able to connect to the Internet when running in the background.

Reported Issues