Published by Smart Tools co. on Sep 8, 2024

Report an issue with Unit Converter.
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Why should I report an Issue with Unit Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Tools co. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Unit Converter Customer Insights

1. It's free (the ads aren't bad– only one ad when you first open the app), easy to use, and has countless different 'units of measurement' to choose from- all around great app! 10/10! Get it now! 😉I used to use it and liked it.

2. The ads aren't bad, just saw the first full screen ad that I can remember in the entire time I have been using this app, and it was for 5 seconds.

3. The loading alone would be enough for me to uninstall the app as it completely eliminated how quick and easy it used to be to get unit conversions.Was good, now they make you watch ads before using.

4. I use it a couple times a day for all kinds of conversions, sometimes to convert currency before I make a purchase, sometimes just for amusement, sometimes to get an approximation in movies, documentaries, etc.

5. Yes, I just paid for the pro version and uninstalled the free version.Excellent. Accurate, reliable, & easy to use.

6. I appreciate having this kind of knowledge that's easily accessible.Although I used this app for a few years, I uninstalled it as it is no longer has the aspect it had when I first installed it; it is no longer handy.

7. Love this app!!! It is so helpful when you need to convert a number or measurement from metric to standard, and vice versa.

8. A convenience app that is now wildly inconvenient.I have been using this app for years, and love it.

9. It's the only app out of the couple of hundred that do this on my phone, most of which are free.A simple conversion app shouldn't need ads, it's basic features that come in handy.

10. The app has everything you could want with measurements and could have been very useful, but it is so obnoxious to force ads when you launch the app, like when trying to use it when standing in line at a store.

11. App has been deleted.I've had this app installed for a long time and figured I should rate it.

Steps to Troubleshoot & Fix Unit Converter Issues

1. Fix Unit Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Unit Converter: Restarting the app will resolve most errors.
  2. Update the Unit Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Unit Converter" » Open Unit Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Unit Converter » click "UPDATE".
  3. Clear Unit Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Unit Converter servers.
    1. On Android, goto Settings » Apps » Select "Unit Converter" » click Storage » click "Clear Cache".
  4. Check Unit Converter app permissions. If any of these permissions required to use your device's features are disenabled, Unit Converter might not work.
  5. Uninstall and reinstall Unit Converter. If nothing else has worked, completely uninstall Unit Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Unit Converter not working


2. Fix Unit Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Unit Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Unit Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Unit Converter may not be able to connect to the Internet when running in the background.

Reported Issues