Published by Smart Tools co. on Jul 21, 2024

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Why should I report an Issue with Smart Tools?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Tools co. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Smart Tools Customer Insights

1. Good job, GREAT APP.Best app for tools, all are a must have and work same or even better than the real life tools! I have been using it for years, and I strongly recommend the apps!Very useful tools/converter when you need them.

2. This app uses all the features of your phone many we didn't even know where present.Smart Tools is a useful app, but when I found myself in the middle of a forest with no mobile service, I wasn't able to launch the app due to licensing check.

3. Great stuff, highly recommended!USERS BEWARE: you're installing an app that has essentially been abandoned as the devs have instead launched Smart Tools 2 and are focusing on the new app now.

4. After reading the app description, it looks like there's a way around this, but perhaps the developer could consider allowing a grace period of a few uses with a prominent warning, rather than expect users to launch the app a few times first while online.This was a great app tool set when I first downloaded it on my Galaxy S6.

5. Don't be surprised if they try the same trick yet again and release Smart Tools 3 in a couple of years... One thing I'm sure of: these particular devs won't see any more penny neither from me nor from anyone I know.I use this app for everything.

6. Been using this app for years, it's easy to use and does a lot of jobsThe app was useful years ago, now almost all the features are available for free on Android phones.

7. The app installed with all others when I upgraded my phone.Great selection of very useful tools.

8. Afterall, it's not unreasonable to expect the release of "Smart Tools 3" next year.I've had this app on my last 3 phones.

9. I don't use the devices often but when I need the height of an antenna it's there or the sound level at the shooting range I got it! The level probably gets used the most, and the magnifier works great.

10. Makes the magnifier and other tools kind of useless.

11. I find myself using one or of the tools at least once a week.

Steps to Troubleshoot & Fix Smart Tools Issues

1. Fix Smart Tools Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Tools: Restarting the app will resolve most errors.
  2. Update the Smart Tools App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Tools" » Open Smart Tools » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Tools » click "UPDATE".
  3. Clear Smart Tools app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Tools servers.
    1. On Android, goto Settings » Apps » Select "Smart Tools" » click Storage » click "Clear Cache".
  4. Check Smart Tools app permissions. If any of these permissions required to use your device's features are disenabled, Smart Tools might not work.
  5. Uninstall and reinstall Smart Tools. If nothing else has worked, completely uninstall Smart Tools then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Tools not working


2. Fix Smart Tools Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Tools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Tools not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Tools may not be able to connect to the Internet when running in the background.

Reported Issues