Contact Bloomberg B-Unit Customer Service

Why should I report an Issue with Bloomberg B-Unit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bloomberg LP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Bloomberg B-Unit app is a secure and convenient way for Bloomberg Anywhere subscribers to authenticate to the Bloomberg Terminal® and BLOOMBERG PROFESSIONAL® app.

2. The login process consists of scanning a QR code and verifying your identity with your device’s biometric authentication.

1. Hi, My phone is running on Android 10 but still I am not able to scan QR code, it showing error that your phone has hardware incompatible, please fix thisI have a Nokia 8 running the latest Android version (or the semi latest).

2. Either improve the BUNIT hard token sync capabilities over remote sessions or just enable app on Nokia 8...Getting an error 'There was a problem reading your biometric from your device.

3. ' There is no such setting available in my phone and other apps can perfectly read the fingerprint.It changed my life! Much easier than carrying around my BUnit (which I need very regularly every day) and swiping endlessly at times.

4. I have both, phone model is listed in BBG app, and still doesn't work.The app is a good idea, but it is not working...Installed the last version today of the app on a oneplus 6 with android.

5. Diagnostic info sent to Bloomberg.Works very well! Happy to get rid of another physical token! 5th star to be granted once you enable pin code authentication as an alternative to fingerprint.

6. If your device has 'Preferred Biometric' setting in 'Biometrics and Security' settings panel, try changing it to 'Fingerprint'.

7. I happened to buy a newer phone, and now the app works, and it's a much faster and better experience than the earlier solution.This app is an amazing improvement over the old physical B-Unit.

8. Keep up the good work!I have an Android 1 device, running Android Pie.

9. Please correct the app description -- it's Pixel 2 XL and 3 XL, not "+".App requires biometric access and phone capable of supporting biometric.

10. I was excited when I heard about the app but it says my device isn't supported when I install it.

11. In the work-remotely era, the BUNIT is a pain and almost always needs an override to be granted when syncing remotely.

1. Fix Bloomberg B-Unit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bloomberg B-Unit: Restarting the app will resolve most errors.
2. Update the Bloomberg B-Unit App. Here is how:
   1. On Android goto PlayStore » Search for "Bloomberg B-Unit" » Open Bloomberg B-Unit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bloomberg B-Unit » click "UPDATE".
3. Clear Bloomberg B-Unit app cache: Clearing cached data will force your app to retrieve the latest data directly from Bloomberg B-Unit servers.
   1. On Android, goto Settings » Apps » Select "Bloomberg B-Unit" » click Storage » click "Clear Cache".
4. Check Bloomberg B-Unit app permissions. If any of these permissions required to use your device's features are disenabled, Bloomberg B-Unit might not work.
5. Uninstall and reinstall Bloomberg B-Unit. If nothing else has worked, completely uninstall Bloomberg B-Unit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bloomberg B-Unit not working

2. Fix Bloomberg B-Unit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bloomberg B-Unit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bloomberg B-Unit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bloomberg B-Unit may not be able to connect to the Internet when running in the background.