Published by SoftArea srl on Oct 6, 2023

Report an issue with HeartRate+ Coherence PRO.
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Why should I report an Issue with HeartRate+ Coherence PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SoftArea srl to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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HeartRate+ Coherence PRO Customer Insights

1. I use it both with a Bluetooth chest heart rate strap (PowrLabs) as well as the camera on my Samsung S8 and both work pretty well, although when my fingers are cold has a hard time finding my heart rate.

2. The app does now work after this update, which is great! My polar h10 sensor now works thankfully, but the camera/flashlight sensor does not work well enough to be usable (on a Google Pixel 2), although this could just be my phone.

3. If it be, i would pay more for all features because app is great, but this THIEF trick is awfulHeart rate monitor doesn't work on galaxy s20 ultra.

4. Beyond that, I turned on the monitor and held the camera light against my wall and somehow the app was picking up a heartbeat and giving me a resonance reading!I am exploring the potential of the coherent breathing technique for stress management.

5. I also think that the app will benefit from a more detailed help section and more information for users with little knowledge about coherent breathing.arch I haveUpdating my review as they've now (finally) released a new version for Android.

6. far too expensive for what it does, even if it would work.Paid, after payment my reaction was "co jest ku*wa".

7. Probably doesn't work on any phone that flash and camera are not REALLY really close together.

8. After payment you will see other features for payment, like sounds for breathing is still limited to 90 sec, there is no information its not included in first payment.

9. After paying over $10 for the app to work with Bluetooth, they then reveal that you have to pay extra for each little feature.

10. measuring heart rate with camera is more miss than hit.

11. It helps me to reduce my heart rate when it gets a little high as well as helps me feel calmer.

Steps to Troubleshoot & Fix HeartRate+ Coherence PRO Issues

1. Fix HeartRate+ Coherence PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HeartRate+ Coherence PRO: Restarting the app will resolve most errors.
  2. Update the HeartRate+ Coherence PRO App. Here is how:
    1. On Android goto PlayStore » Search for "HeartRate+ Coherence PRO" » Open HeartRate+ Coherence PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HeartRate+ Coherence PRO » click "UPDATE".
  3. Clear HeartRate+ Coherence PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from HeartRate+ Coherence PRO servers.
    1. On Android, goto Settings » Apps » Select "HeartRate+ Coherence PRO" » click Storage » click "Clear Cache".
  4. Check HeartRate+ Coherence PRO app permissions. If any of these permissions required to use your device's features are disenabled, HeartRate+ Coherence PRO might not work.
  5. Uninstall and reinstall HeartRate+ Coherence PRO. If nothing else has worked, completely uninstall HeartRate+ Coherence PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HeartRate+ Coherence PRO not working


2. Fix HeartRate+ Coherence PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HeartRate+ Coherence PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HeartRate+ Coherence PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HeartRate+ Coherence PRO may not be able to connect to the Internet when running in the background.

Reported Issues