Contact Black Screen Customer Service

Why should I report an Issue with Black Screen: video screen off?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of jApp to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tap the screen again to turn it on, slide the switch off on the app to get rid of the icon overlay.Great. I wanted to listen to nice asmr rain sounds when I sleep, but I didnt want to risk burn-in with my OnePlus 7 Pro.

2. Often apps have settings where you can change the clock's 'color and brightness.' Would be better instead of a white clock you can change the settings for a very dark color to simulate a complete black screen.

3. Maybe swipe down with three fingers? Otherwise great app and I would recommend for almost everyone.5 stars.. it's awesome to listen to YouTube with screen off and not have to pay their outrageous 10 dollars a month for it.

4. Pull up and begin playing whatever video you want to listen to, then tap the icon to black out the screen.

5. Personally, I think $3.99 to $4.99 would be the most I'd be willing to pay.I paid for youtube premium, it worked well.. Then after quite a few months, it stopped playing on my Samsung lock screen .

6. I listen to podcasts (EFAP) on YouTube, and while working or driving, I can listen without being distracted by the screen by using this app.

7. People aren't interested in time!Only one that blacks out entire screen, and - after figuring it out - appreciate that it's simple to use; "enable it by sliding it to ON when you open the app.

8. I love the way it also shows the clock when you click once anywhere on the screen with an option to unlock.

9. It does work with YouTube, and seems to work with other apps that require you to leave them open to play videos and audio.

10. My only concern is screen burn, with the Always On function showing a clock, static in it's position.

11. I have one issue but I'm still checking options couldvbevmy fault.. after falling asleep with blackscreen on to listen to you tube meditations, I always seem to have a problem getting my phone to cooperate in the morning after waking up.

1. Fix Black Screen Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Black Screen: Restarting the app will resolve most errors.
2. Update the Black Screen App. Here is how:
   1. On Android goto PlayStore » Search for "Black Screen" » Open Black Screen: video screen off » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black Screen » click "UPDATE".
3. Clear Black Screen: video screen off app cache: Clearing cached data will force your app to retrieve the latest data directly from Black Screen servers.
   1. On Android, goto Settings » Apps » Select "Black Screen: video screen off" » click Storage » click "Clear Cache".
4. Check Black Screen app permissions. If any of these permissions required to use your device's features are disenabled, Black Screen might not work.
5. Uninstall and reinstall Black Screen. If nothing else has worked, completely uninstall Black Screen then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Black Screen not working

2. Fix Black Screen Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Black Screen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Black Screen not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Black Screen may not be able to connect to the Internet when running in the background.