Contact Blackmagic Pocket Control 4k 6 Customer Service

Why should I report an Issue with Blackmagic Pocket Control 4k 6?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Federal Design Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you're having issues connecting for the first time please search Google on how to clear your Bluetooth Cache.

2. Record, Pull Focus and control other settings of your BlackMagic Pocket Cinema Camera 4k or Pocket 6k!

3. Switch between recording formats - RAW, ProRes and BRAW once available from BlackMagic.

4. Clear cache and try connecting again.

1. I wish there where more options though in the focusing functions: - it would be great to be able to set two focus points and use the slider to manually go between those (rather than having to use the two buttons) - it would be great to use the full range of the slider, if set between two focus pointsI really liked this app, get perfectly connect with huawei p10, 32gb version and 64gb.

2. Update: it's now including BRAW and I love this app, seriously a must need for pocket 4k users.worked well for me, connected right away even though a similar app could not connect and the developers said that it was a trouble with the Android phone.

3. Using on a Samsung Galaxy S9+.I don't usually review apps, but this app is great!!!! I've been looking for a remote control for my bmpcc4k and I've used a couple others with many issues.

4. Thank you.EDIT: after registering to become a BETA tester it works for me and I LOVE IT! 5 stars ***** I have the google pixel 2XL, the BMPCC 4K firmware is 6.2.1 I also can NOT get any connection to the app.

5. make a preset mode, when you can access to different presets with customs, formats, iso, wb etc..Only 2 minutes after purchase - Camera connected, working, and controllable.

6. this one worked fine! it could use some updates in that it refers to things like Cinema DMG which is obsolete, and it only does shutter angle not shutter speed.

7. I wish I was this good a developer - Hats off to Federal Design - What an amazing job you've done! Reaction time from from-tap-to-response on camera is instantaneous.

8. Even at several metres distance whilst outside the room and around a corner! [I got about 8 metres away from the camera down a hallway before losing contact!] I honestly can't wait to get out there and start using it.

9. [Note for Devs:] The hamburger menu shortcuts link to the wrong pages ['Codec' goes to 'Zoom' etc] - but this is so minor an issue in an otherwise totally flawless app! Mwah! Beautiful!Not bad, but there are a few quirks.

10. Jump on this, you won't regret it.Update: Currently, the App is very buggy: shutter speed can only jump between minimum and maximum value while always showing as 0, crop sensor can be turned on, but not off.

11. Other than that it seemed to work pretty well!AMAZING! Full control of almost all settings on the camera.

1. Fix Blackmagic Pocket Control 4k 6 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blackmagic Pocket Control 4k 6: Restarting the app will resolve most errors.
2. Update the Blackmagic Pocket Control 4k 6 App. Here is how:
   1. On Android goto PlayStore » Search for "Blackmagic Pocket Control 4k 6" » Open Blackmagic Pocket Control 4k 6 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blackmagic Pocket Control 4k 6 » click "UPDATE".
3. Clear Blackmagic Pocket Control 4k 6 app cache: Clearing cached data will force your app to retrieve the latest data directly from Blackmagic Pocket Control 4k 6 servers.
   1. On Android, goto Settings » Apps » Select "Blackmagic Pocket Control 4k 6" » click Storage » click "Clear Cache".
4. Check Blackmagic Pocket Control 4k 6 app permissions. If any of these permissions required to use your device's features are disenabled, Blackmagic Pocket Control 4k 6 might not work.
5. Uninstall and reinstall Blackmagic Pocket Control 4k 6. If nothing else has worked, completely uninstall Blackmagic Pocket Control 4k 6 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blackmagic Pocket Control 4k 6 not working

2. Fix Blackmagic Pocket Control 4k 6 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blackmagic Pocket Control 4k 6 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blackmagic Pocket Control 4k 6 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blackmagic Pocket Control 4k 6 may not be able to connect to the Internet when running in the background.