Published by SNKR Deal

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Why should I report an Issue with Laced - Win Sneakers?

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Laced - Win Sneakers

1. We are a gamified auction platform that gives users a fair chance to participate in low-cost sneaker auctions, changing the way limited and exclusive sneakers are purchased.

2. No more lines, no more fakes, just an honest way of winning the most hyped sneakers for the best possible price.

3. LACED Locker allows you to store your sneakers securely on the App.

4. When you participate in an auction and do not win your used bids are turned into Reward Points (RP).

5. LACED is not your typical sneaker app.

6. These RP’s can be used to claim rewards and enter giveaways.

Laced Customer Insights

1. There's also no support info in the app so if there's an issue you have to go searching Instagram for help.So I have bought about 60 dollars of bids on this app but after i didn't use this app for about 3 weeks I just opend it today but i have no bids there so I don't know if it resets after a time or what but i never spent itIf they can fix their shipping issues, don't look any further for your kicks.Real Sneakers.

2. The giveaway function is also a kick in the teeth because you get rewards points for using bids but you not allowed to even enter giveaways until you've hit a certain threshold of bids used or in English, money spent.

3. Let's say you place 100 bids on a shoe, does that mean youve spent 50 bucks? I saw someone placed 500 bids for a pair of new balance.

4. Those shoes cost 90 bucks and he spent 250 bucks? Which kinda confused me bcuz why not go buy the shoe for it's real price? Which is 3x better than this.

5. This means no matter who bids or no matter at which second, the one person wins the bid every time.

6. participated in 4 auctions (literally bought hundreds of bids) and 3 separate times it was between me and 1 or 2 other people and I would wait to get down to 2 seconds to bid again and it wouldn't register my bid and I lost.

7. The bids are very sketchy with one person which apparently has unlimited credits always "auto-bids".

8. This literally meas the person will always be first no matter how much money you spend on tokens.

9. Waiting to hear back from support but so far I've lost 30 dollars competing what appears to be bots.Nice App to pick up Hot Sneakers.

10. It wasn't the internet or wifi or anything like that because my phone has never had an issue with any other auction sitesThey don't technically lie to you about how their process works, but they're not completely above board either.

11. It's a penny auction format but you have to buy your bids and they aren't cheap for as fast as you can burn through them.

Steps to Troubleshoot & Fix Laced Issues

1. Fix Laced Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Laced: Restarting the app will resolve most errors.
  2. Update the Laced App. Here is how:
    1. On Android goto PlayStore » Search for "Laced" » Open Laced - Win Sneakers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Laced » click "UPDATE".
  3. Clear Laced - Win Sneakers app cache: Clearing cached data will force your app to retrieve the latest data directly from Laced servers.
    1. On Android, goto Settings » Apps » Select "Laced - Win Sneakers" » click Storage » click "Clear Cache".
  4. Check Laced app permissions. If any of these permissions required to use your device's features are disenabled, Laced might not work.
  5. Uninstall and reinstall Laced. If nothing else has worked, completely uninstall Laced then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Laced not working


2. Fix Laced Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Laced be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Laced not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Laced may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello, I haven’t received the Jordan 9 that I won this last month yet can you please let me know what is going on with those & what you can do to help me thx tim c

    — by Tim core 2 years ago