Contact ParentAdvice Center Customer Service

Why should I report an Issue with ParentAdvice Center?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Texas Children's Hospital to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thanks for making this available for parents!Love this App! So helpful and easy to use.Great health care tips at my finger tips!! love this appProvides useful in a well organized manner.Awesome app... extremely helpful.I can't read about anything, any condition I try to read up, the app stops and closes.I can't open any of the tabs/indexies all it does is crash.

2. The symptom checker helps me figure out what to do so that I can get my kids feeling better asap.I can get health related advice no matter where I am now!Thank you for providing such a great resource for my family! I use this often for my 3 children.This is a great app for families.

3. I love that the childrens hospital provides me with this great resource.

1. Fix ParentAdvice Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ParentAdvice Center: Restarting the app will resolve most errors.
2. Update the ParentAdvice Center App. Here is how:
   1. On Android goto PlayStore » Search for "ParentAdvice Center" » Open ParentAdvice Center » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ParentAdvice Center » click "UPDATE".
3. Clear ParentAdvice Center app cache: Clearing cached data will force your app to retrieve the latest data directly from ParentAdvice Center servers.
   1. On Android, goto Settings » Apps » Select "ParentAdvice Center" » click Storage » click "Clear Cache".
4. Check ParentAdvice Center app permissions. If any of these permissions required to use your device's features are disenabled, ParentAdvice Center might not work.
5. Uninstall and reinstall ParentAdvice Center. If nothing else has worked, completely uninstall ParentAdvice Center then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ParentAdvice Center not working

2. Fix ParentAdvice Center Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ParentAdvice Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ParentAdvice Center not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ParentAdvice Center may not be able to connect to the Internet when running in the background.