Contact Thermal Camera FX Customer Service

Why should I report an Issue with Thermal Camera FX : Sim/Prank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ILab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Neat little app but not really infared.Bad thing in general no ads but when i pointed it at something that should have heat nothing poped up and it actually only shows you light around places so inside you can see colour in some places and out side you see colour everywere.Its accurate but the fact that everything that's black turns blue needs to be fixed because whenever I look at something black which usually should absorb heat because black is a darker colour it turns dark blue right in the centre of a yellow green and red room,that's the only thing I think that needs to be fixedNot accurate.

2. not take a photo of the leaning tower in a thermal filter!Nope! not a good app when i used it while the AC was on it was showing red color(which shows high temperature) where it sjould show cold.

3. Usually if u put ur hand and one spot for a long time it will heat up as ur body temperature,so when I put my hand on the wall for 1 minute it still shows its cold so that's that don't buy this appIt's just a filter.

4. If your phone could detect thermal signals, don't you think that would already be a part of the phone instead of having to download an app to do it? Its an effect, dont get mad because it isnt military grade accurate.

5. Good app for photo effects.This is a cool little app for changing your pictures to look infared but it's really not an actual infared app.

6. This is a good app for effects, people are so upset about it not actually working for temperature readings, it says EFFECTS in the name.

7. Also you have to watch ads to get coins, and then use the coins to buy the filters.I AM not even going to lie I LOVE this app.For the price : ) It's definitely a wonder why your not charging something.It still has a lil bug as far as watching videos but hey that's ok it could be fixed.TYnonsense app.

8. It shows red when the area is just plain cold.

9. Because why make in game money to get other like effects.

10. this is just adjusting the color of the reflected light from an object.

11. It's more like a filter for your pictures.

1. Fix Thermal Camera FX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Thermal Camera FX: Restarting the app will resolve most errors.
2. Update the Thermal Camera FX App. Here is how:
   1. On Android goto PlayStore » Search for "Thermal Camera FX" » Open Thermal Camera FX : Sim/Prank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thermal Camera FX » click "UPDATE".
3. Clear Thermal Camera FX : Sim/Prank app cache: Clearing cached data will force your app to retrieve the latest data directly from Thermal Camera FX servers.
   1. On Android, goto Settings » Apps » Select "Thermal Camera FX : Sim/Prank" » click Storage » click "Clear Cache".
4. Check Thermal Camera FX app permissions. If any of these permissions required to use your device's features are disenabled, Thermal Camera FX might not work.
5. Uninstall and reinstall Thermal Camera FX. If nothing else has worked, completely uninstall Thermal Camera FX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Thermal Camera FX not working

2. Fix Thermal Camera FX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Thermal Camera FX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Thermal Camera FX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Thermal Camera FX may not be able to connect to the Internet when running in the background.