Published by SIGNAL IDUNA Biztosító Zrt.

Report an issue with MySIGNAL.
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Why should I report an Issue with MySIGNAL?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SIGNAL IDUNA Biztosító Zrt. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MySIGNAL Customer Insights

Steps to Troubleshoot & Fix MySIGNAL Issues

1. Fix MySIGNAL Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MySIGNAL: Restarting the app will resolve most errors.
  2. Update the MySIGNAL App. Here is how:
    1. On Android goto PlayStore » Search for "MySIGNAL" » Open MySIGNAL » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MySIGNAL » click "UPDATE".
  3. Clear MySIGNAL app cache: Clearing cached data will force your app to retrieve the latest data directly from MySIGNAL servers.
    1. On Android, goto Settings » Apps » Select "MySIGNAL" » click Storage » click "Clear Cache".
  4. Check MySIGNAL app permissions. If any of these permissions required to use your device's features are disenabled, MySIGNAL might not work.
  5. Uninstall and reinstall MySIGNAL. If nothing else has worked, completely uninstall MySIGNAL then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MySIGNAL not working


2. Fix MySIGNAL Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MySIGNAL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MySIGNAL not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MySIGNAL may not be able to connect to the Internet when running in the background.

Reported Issues