Published by Nice Healthcare on Aug 26, 2024

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Why should I report an Issue with Nice Healthcare?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nice Healthcare to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Nice Healthcare Customer Insights

1. The app isn't perfect, a little awkward and a lot built out to utilize mWeb.My employer provides Nice Healthcare as an additional benefit on top of our regular health insurance and I love have access to healthcare at my finger tips via the web and mobile apps.

2. The Nice staff members are great and it makes taking care of health related issues super easy as they come up wherever I am when I would otherwise have to schedule an appointment with my doctor or wait in line at urgent care.Title page loads then nothing but a blank white page.

3. From medications and labs to physical therapy and x-rays, you'll never find a more valuable benefit to compliment your high deductible health plan.Nice Healthcare has been a lifesaver to me.

4. The app is seamless and straightforward, I'm able to make same day appointments, and so far I haven't paid out of pocket for any follow up remedies.I absolutely love Nice, the service and people are insanely incredible.

5. Seeing the lack of coverage of essential transition related medications, I had to ask myself "Do I really want to risk care rolling the dice on providers who may not be culturally competent?"This app is the future of primary care.

6. However, I am unable to hear when doing video calls through the app.A great, local service that really works to counteract the healthcare and insurance systems.

7. My employer offers Nice as supplemental care, but I plan to use them as my primary provider.

8. I truly appreciate this benefit that Minneapolis Heart Institute Foundation procures for its employees as a benefit!!Wonderful service! Quality providers and very cost effective.

9. I love Nice healthcare!Love Nice Healthcare.

10. Sony Xperia 1 II.I quit the signup when I saw "female, male, other" in the gender field and decided to check out the formulary - which you can't really see, it's just vague searching.

11. Has helped with medication management and getting costs of medication reduced and delivered to me by Capsule Pharmacy.

Steps to Troubleshoot & Fix Nice Healthcare Issues

1. Fix Nice Healthcare Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nice Healthcare: Restarting the app will resolve most errors.
  2. Update the Nice Healthcare App. Here is how:
    1. On Android goto PlayStore » Search for "Nice Healthcare" » Open Nice Healthcare » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nice Healthcare » click "UPDATE".
  3. Clear Nice Healthcare app cache: Clearing cached data will force your app to retrieve the latest data directly from Nice Healthcare servers.
    1. On Android, goto Settings » Apps » Select "Nice Healthcare" » click Storage » click "Clear Cache".
  4. Check Nice Healthcare app permissions. If any of these permissions required to use your device's features are disenabled, Nice Healthcare might not work.
  5. Uninstall and reinstall Nice Healthcare. If nothing else has worked, completely uninstall Nice Healthcare then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nice Healthcare not working


2. Fix Nice Healthcare Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nice Healthcare be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nice Healthcare not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nice Healthcare may not be able to connect to the Internet when running in the background.

Reported Issues