Published by Android Mobile Development Team

Report an issue with Video Player.
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Why should I report an Issue with Video Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Android Mobile Development Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Video Player

1. Video Player is the leading Android application for easily, freely and reliably viewing all multimedia formats on your Android phone or tablet with hardware acceleration for faster and smoother HD playback with unparalleled ease and comfort.

2. Video Player for the Android Operating System is provided free of charge for personal use only.

Video Player Customer Insights

1. It also doesn't show up in your open tabs so you have no idea what app is messing with your phone..My phone started acting weird for no known reason.

2. these pop up ads would occur even if you arent using the video app.After installing it, I started getting random full screen ads, out of the blue.

3. I had to face an embarrassment beacuse of this app, recently when I had to share my phone to a friend of mine, suddenly an ad pops up where women start dancing vulgar steps.

4. Had no clue where it came from, installed a ad pop up detector and found this nasty culprit.This app keeps playing full page ads without warning or desire in the middle of meetings which is very frustrating.

5. Removed it a few days ago and so far, all problems are gone.This app showed up on my phone a few weeks ago without me intentionally installing it.

6. even when the app isn't open and after the phone has been restarted, I'd randomly get ads drawing over my screen.

7. Do not install this app, and if you find it on your phone uninstall it immediately.This is the cause of pop-up ads.

8. Popup ads started taking over my phone.

9. After several frustrating months, I discovered this app on my phone without my knowledge.

10. like after video finishes it exits to the menu so you csnt play the video again quickly after seeing it.

11. Any helpful ideas on killing the popup ads are appreciatedit will pop up ads that fill the screen stopping whatever you are doing.

Steps to Troubleshoot & Fix Video Player Issues

1. Fix Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Player: Restarting the app will resolve most errors.
  2. Update the Video Player App. Here is how:
    1. On Android goto PlayStore » Search for "Video Player" » Open Video Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Player » click "UPDATE".
  3. Clear Video Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Player servers.
    1. On Android, goto Settings » Apps » Select "Video Player" » click Storage » click "Clear Cache".
  4. Check Video Player app permissions. If any of these permissions required to use your device's features are disenabled, Video Player might not work.
  5. Uninstall and reinstall Video Player. If nothing else has worked, completely uninstall Video Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Player not working


2. Fix Video Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Player may not be able to connect to the Internet when running in the background.

Reported Issues

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