Contact VBox LiveTV Customer Service

Why should I report an Issue with VBox LiveTV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VBox Communications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No internet connection is required!

1. Would be nice if you guys update the visuals, besides that everything is good, Thanks VBox!Overall very good but the live TV picture on an android tablet on certain channels seems to be 4:3 rather than 16:9 resulting in the HD picture being squashed.

2. No update from last year so no better Seems to have the usability of a raspberry pi type device but the price tag of a premium plug an play oneThe latest version of the app is stable and faster then previous versions.

3. Legacy guide works fine thoughA) The app was not compatible with the latest android TV update; no notification or excuse given.

4. Managed to cause my phone to lockup repeatedly on opening, if Devs aren't going to bother this just needs removing from the play store.

5. Legacy version still works.Bought it about a year ago Was new system then and very glitchy, hard to set up.

6. B) No name or other identification attached to the radio stations C) App is amenable to a lot of electrical or other disturbances every day and night (blurred picture).

7. E) Hope someone out there is reading these comments.I would like to be able to permanently add my remote server to the list so i don't have airways input it and press connect.

8. Streaming quality is really good and I'm happy watching and recording television with it.

9. I use it with Plex so that I can record to my NAS box and remove the need for having multiple set top boxes around the house.

10. Although I have channel mapping HD channels show no programme information.

11. I cannot see a way to change the picture setting in the app.Totally unresponsive along with the new Xti 3442 it was controlling.

1. Fix VBox LiveTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VBox LiveTV: Restarting the app will resolve most errors.
2. Update the VBox LiveTV App. Here is how:
   1. On Android goto PlayStore » Search for "VBox LiveTV" » Open VBox LiveTV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VBox LiveTV » click "UPDATE".
3. Clear VBox LiveTV app cache: Clearing cached data will force your app to retrieve the latest data directly from VBox LiveTV servers.
   1. On Android, goto Settings » Apps » Select "VBox LiveTV" » click Storage » click "Clear Cache".
4. Check VBox LiveTV app permissions. If any of these permissions required to use your device's features are disenabled, VBox LiveTV might not work.
5. Uninstall and reinstall VBox LiveTV. If nothing else has worked, completely uninstall VBox LiveTV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VBox LiveTV not working

2. Fix VBox LiveTV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VBox LiveTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VBox LiveTV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VBox LiveTV may not be able to connect to the Internet when running in the background.