Published by HSBC

Report an issue with HSBC Greece.
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Why should I report an Issue with HSBC Greece?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HSBC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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HSBC Greece Customer Insights

1. Can a bank be worse than HSBC? No... Its app and online banking services are like 1999... No wonder so many customers abandon it... Update 09/202: After one year of using the app, i can confirm that there might not be any worse app.

2. Horrible app from a horrible bank.As always hsbc fails again to provide a decent app that will allow you to perform banking actions without the use of bank page.

3. I always move my salary to another bank, mainly due to the expensive transaction fees and the horrible online services and app..Worthless app.

4. I addition , today the app prompts me to update it , however there is no update available in the store , which renders the app inoperative.It needs to update funds availability instantly after a transaction, instead of days.

5. Having a lot of time during lockdown I tried to explain, to the nice people answering the phone banking, what a client expects.

6. After all this is the bank that requires a safety device ( token) to permit login.

7. Helloooo this is 2020.Is it so hard to make a decent app???? Not only does it not have all the cool features that all the other banks have, it also crashes very often.

8. This is a major flaw for a bank app.Very poor app.

9. You cannot pay any bill other than ones already listed in your history.

10. Doesn't allow any payments to new accounts or bills.

11. You cannot transfer money to a new account that you have not used before.

Steps to Troubleshoot & Fix HSBC Greece Issues

1. Fix HSBC Greece Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HSBC Greece: Restarting the app will resolve most errors.
  2. Update the HSBC Greece App. Here is how:
    1. On Android goto PlayStore » Search for "HSBC Greece" » Open HSBC Greece » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HSBC Greece » click "UPDATE".
  3. Clear HSBC Greece app cache: Clearing cached data will force your app to retrieve the latest data directly from HSBC Greece servers.
    1. On Android, goto Settings » Apps » Select "HSBC Greece" » click Storage » click "Clear Cache".
  4. Check HSBC Greece app permissions. If any of these permissions required to use your device's features are disenabled, HSBC Greece might not work.
  5. Uninstall and reinstall HSBC Greece. If nothing else has worked, completely uninstall HSBC Greece then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HSBC Greece not working


2. Fix HSBC Greece Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HSBC Greece be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HSBC Greece not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HSBC Greece may not be able to connect to the Internet when running in the background.

Reported Issues