1. Can a bank be worse than HSBC? No... Its app and online banking services are like 1999... No wonder so many customers abandon it... Update 09/202: After one year of using the app, i can confirm that there might not be any worse app.
2. Horrible app from a horrible bank.As always hsbc fails again to provide a decent app that will allow you to perform banking actions without the use of bank page.
3. I always move my salary to another bank, mainly due to the expensive transaction fees and the horrible online services and app..Worthless app.
4. I addition , today the app prompts me to update it , however there is no update available in the store , which renders the app inoperative.It needs to update funds availability instantly after a transaction, instead of days.
5. Having a lot of time during lockdown I tried to explain, to the nice people answering the phone banking, what a client expects.
6. After all this is the bank that requires a safety device ( token) to permit login.
7. Helloooo this is 2020.Is it so hard to make a decent app???? Not only does it not have all the cool features that all the other banks have, it also crashes very often.
8. This is a major flaw for a bank app.Very poor app.
9. You cannot pay any bill other than ones already listed in your history.
10. Doesn't allow any payments to new accounts or bills.
11. You cannot transfer money to a new account that you have not used before.