Published by City & County of Honolulu

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Why should I report an Issue with DaBus2 - The Oahu Bus App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of City & County of Honolulu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DaBus2 - The Oahu Bus App

1. It uses the arrival information, courtesy of the Oahu Transit Services (OTS) to provide the best estimated time on when the next bus will arrive.

2. DaBus2 app takes the guesswork out of catching the bus on the island of Oahu.

3. Due to the Google API update, the original DaBus Google API is no longer supported.

4. No more getting caught in the rain waiting for the bus.

5. No more scratching your head and wondering if you have missed the bus.

6. This app also tracks the current location of the bus so you know exactly where it is located on the map.

7. It is the app to download when you are in Hawaii.

8. This app is fun, simple and intuitive to use.

9. Best of all, it is absolutely FREE! - Mahalo (Thank you) for downloading and using this app. - Search for bus stops by street name, destination route number, and stop number. - Get published bus schedules for any days of the week. - Bookmark your favorite bus stops with renaming bus stop.

DaBus2 Customer Insights

1. otherwise pretty decent for being local and small time.I would like to be able to search point to point destination and get a itenerary of what bus numbers i will need to use and a route map.

2. Does not update arrival times based on bus locations like previous versions, which means it will show the bus arriving at the scheduled time even if it has already passed the stop.

3. Able to search bus stops by street names, stop numbers or gps.

4. The search by stop and real time arrivals works pretty good.

5. The app does not allow me to "Search" by bus stop number.

6. All I wanted to do was go to the Greenworld Farm today and it's a hassle to use this app just to coirdinate a staycation.love this app for the most part, but they need to make it compatible with dark theme.

7. I've learned to be at the stop 5 min before estimated time just in case.

8. I hate that current location and destination cannot be entered anywhere to find which bus is the correct one to take.

9. You need to know the system befor you sesrch in order to find out how to get to the final destination.

10. When I used this app a year ago, all my bookmarks were just stop numbers.

11. This naming feature makes it so much more easier to keep track of my regular stops.

Steps to Troubleshoot & Fix DaBus2 Issues

1. Fix DaBus2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DaBus2: Restarting the app will resolve most errors.
  2. Update the DaBus2 App. Here is how:
    1. On Android goto PlayStore » Search for "DaBus2" » Open DaBus2 - The Oahu Bus App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DaBus2 » click "UPDATE".
  3. Clear DaBus2 - The Oahu Bus App app cache: Clearing cached data will force your app to retrieve the latest data directly from DaBus2 servers.
    1. On Android, goto Settings » Apps » Select "DaBus2 - The Oahu Bus App" » click Storage » click "Clear Cache".
  4. Check DaBus2 app permissions. If any of these permissions required to use your device's features are disenabled, DaBus2 might not work.
  5. Uninstall and reinstall DaBus2. If nothing else has worked, completely uninstall DaBus2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DaBus2 not working


2. Fix DaBus2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DaBus2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DaBus2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DaBus2 may not be able to connect to the Internet when running in the background.

Reported Issues