Contact MARTA On the Go Customer Service

Why should I report an Issue with MARTA On the Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MARTA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The MARTA official Transit app serves patrons of the Metro Atlanta area.

2. This app helps riders to find the bus schedule, train schedule and bus real time information.

1. No thanks! Use Google Maps instead of the MARTA app, it's much more reliable and displays more accurate bus schedules.Missing crucial features most other city transportat apps have.

2. The actual data behind the real time tracking of buses and trains is spotty, though.

3. That would make this app way more useful.Essential for any MARTA user, and the real-time bus trackers are useful; but the app is buggy as hell - freezes and must be uninstalled and reinstalled.

4. Also, bus cancellations are not listed numerically; user has to scroll through the whole list too see if their route is listed.It's great if you're riding south or west bound.

5. The published bus schedules are a fiction, as buses frequently fail to show up, with no explanations via Twitter or the MARTA website.

6. Downloaded it again hoping for updates and absolutely nothing has changed.My rating actually sort of depends on whether the devs have any control over the actual data or if they're just responsible for the Android app.

7. And green line never shows up, and sometimes you see gold line but not red line.The app is hard to use, and does not provide information it contains in accessible and usable form.

8. Why have a phone app if you can't reliably check your balance or if google maps is better for planning your trips? There's not even a digital breeze card.

9. when streetcar is out of service, the app still happily shows streetcar timetable but does not point to the service alert.

10. The main reason I use it is for real time bus but that can be buggy sometimes.

11. The real time bus feature is unreliable.

1. Fix MARTA On the Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MARTA On the Go: Restarting the app will resolve most errors.
2. Update the MARTA On the Go App. Here is how:
   1. On Android goto PlayStore » Search for "MARTA On the Go" » Open MARTA On the Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MARTA On the Go » click "UPDATE".
3. Clear MARTA On the Go app cache: Clearing cached data will force your app to retrieve the latest data directly from MARTA On the Go servers.
   1. On Android, goto Settings » Apps » Select "MARTA On the Go" » click Storage » click "Clear Cache".
4. Check MARTA On the Go app permissions. If any of these permissions required to use your device's features are disenabled, MARTA On the Go might not work.
5. Uninstall and reinstall MARTA On the Go. If nothing else has worked, completely uninstall MARTA On the Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MARTA On the Go not working

2. Fix MARTA On the Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MARTA On the Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MARTA On the Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MARTA On the Go may not be able to connect to the Internet when running in the background.