Contact Waze Carpool Customer Service

Why should I report an Issue with Waze Carpool - Ride together. ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Waze to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The interface and messaging works well, the Google Pay setup and payment of funds has been seamless, and I love how it tracks my carpool miles and ratings.

2. RIP Carpool!I have been using it for 2years and they just added the 3rd carpool option (need 3 people for San Francisco to get through the bridge).

3. Doesn't take tolls into account while carpool matching.I love the concept of this app.

4. And hasn't worked for 3 days in a row (mind you, I've used other communication channels and rode with the very same riders...).Waze itself is a great app, with a horrible GUI.

5. It should allow user to choose the pick up spot.It does the work well of matching people for carpooling.

6. The app should be called "Waze commute" in this case.App GPS and time estimates is the absolute worst.

7. To carpool, I have to define a commute route.

8. Plus, Waze has been waiving the service fee ever since I started in May.

9. "Waze carpool" suffers from the same disastrous GUI.

10. I appreciate the affordable pricing for riders but also the incentives for the driversThe concept is amazing, absolutely necessary.

11. This is an accessibility nightmare.The project is very interesting, even because it's integrated with Waze, but a thing that would be so simple is became worse and worse.

1. Fix Waze Carpool Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Waze Carpool: Restarting the app will resolve most errors.
2. Update the Waze Carpool App. Here is how:
   1. On Android goto PlayStore » Search for "Waze Carpool" » Open Waze Carpool - Ride together. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Waze Carpool » click "UPDATE".
3. Clear Waze Carpool - Ride together. app cache: Clearing cached data will force your app to retrieve the latest data directly from Waze Carpool servers.
   1. On Android, goto Settings » Apps » Select "Waze Carpool - Ride together. " » click Storage » click "Clear Cache".
4. Check Waze Carpool app permissions. If any of these permissions required to use your device's features are disenabled, Waze Carpool might not work.
5. Uninstall and reinstall Waze Carpool. If nothing else has worked, completely uninstall Waze Carpool then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Waze Carpool not working

2. Fix Waze Carpool Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Waze Carpool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Waze Carpool not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Waze Carpool may not be able to connect to the Internet when running in the background.