Published by Free VPN Pte. Ltd. on Aug 27, 2024

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Why should I report an Issue with VPN Proxy: Super Secure Server?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Free VPN Pte. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VPN Proxy: Super Secure Server image 1 contact VPN Proxy: Super Secure Server image 2

VPN Proxy Customer Insights

1. To all the people complaining about ads, its a free app, if you want no ads go and pay for a different app.Another Level Speed Of This VPN I Appreciate This But Sometimes It's Slow Like A Turtle I Don't Know It's My Cell Phone Fault Or Maybe It's VPN App Error So Plz Solve/Recover This ImmediatelyThis App does not work at all in China.

2. However, I don't know how it turns out to be later since most VPNs work well in the beginning and after some days, weeks, or couple of months don't work properly and I need to uninstall them and get another one.

3. Now after about 2 months of use, it has become slower and more difficult to connect.It demands to upgrade the app but after doing so I found myself in the endless loop: it demands to reinstall it over and over again.

4. Thanks.I tried many apps to get a us VPN,didn't work any of them,but this app is pretty easy to use and works really well.

5. The only thing - it's first automatic choice for connection is Russian server, and it either not connecting, or still do not let you see the websites (Russia has even more extensive list of forbidden websites :).

6. When I run it it says to upgrade to a newer version even though I have just installed it from the store and I have latest Android 13 on my phone.So far is the best vpn out of many others i tried before.

7. Fortunately there are many other free VPN apps that work well in China.

8. ads are not a big deal,but the only problem is VPN disconnect it self some times.so I have to check it before I login to my accounts.🤐please try to fix it.I gave it 5 stars before, but just downgraded it to 3.

9. What are you exactly doing in new updates? Don't force us to uninstall this great app with too many advertising.

10. Apart from that - great application, many thanks to developersToo many advertising in the recent update.

11. When you attempt to connect, it informs you that "Due to policy this service is not available in China".

Steps to Troubleshoot & Fix VPN Proxy Issues

1. Fix VPN Proxy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VPN Proxy: Restarting the app will resolve most errors.
  2. Update the VPN Proxy App. Here is how:
    1. On Android goto PlayStore » Search for "VPN Proxy" » Open VPN Proxy: Super Secure Server » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VPN Proxy » click "UPDATE".
  3. Clear VPN Proxy: Super Secure Server app cache: Clearing cached data will force your app to retrieve the latest data directly from VPN Proxy servers.
    1. On Android, goto Settings » Apps » Select "VPN Proxy: Super Secure Server" » click Storage » click "Clear Cache".
  4. Check VPN Proxy app permissions. If any of these permissions required to use your device's features are disenabled, VPN Proxy might not work.
  5. Uninstall and reinstall VPN Proxy. If nothing else has worked, completely uninstall VPN Proxy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VPN Proxy not working


2. Fix VPN Proxy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VPN Proxy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VPN Proxy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VPN Proxy may not be able to connect to the Internet when running in the background.

Reported Issues