Contact Hotspot VPN Customer Service

Why should I report an Issue with Hotspot VPN - Super Free VPN Unlimited Proxy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Free VPN Pte. Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. thank you developer.overall very fast and intuitive vpn, however it says in the description that torrenting is allowed, but the app will occassionally turn itself off and throw up a message saying "please do not use bittorrent with our app" so i would suggest fixing that or removing the part of the description that falsely advertises this feature.I canceled the service a day or two after I got it and it was supposed to be within the free trial.

2. I've tried quite a few other vpn apps in the past but i didn't find any of them to be as good as this one, havent had any issues while using it, so i would definitely recommend it & definitely rate it ⭐⭐⭐⭐⭐Why is it that when I do not use this VPN app my tablet wifi speed is good, but when I use any server from this app it does not only run slow but worst it freezes.

3. I just want my money back do not trust that free trial cancel it several times and print it off!!Really like this app, it's very fast, easy to use & it does exactly what it states it does.

4. Will never use them again.Downloaded it because of the great reviews but then the app hijacked my phone and started doing all types of weird things like opening random browsers, web sites, ads and apps.

5. But if u press the button to check for connectivity it shows connection with a less than 100 MS, go figure!!!! what a cheap setup so u pay for free service.

6. I have emailed you guys several times still no reply I never even use the app maybe once or twice cancel it before the free trial and I still have not got my $9.99 back this is ridiculous.

7. What good is a VPN that auto disconnects and doesn't even give you a warning or that thinks it's connected when it's really not?!? Unacceptable.very good app.

8. It surprised me, when I refused, the app stopped working, because suddenly every server in the globe has a latency above 1000 ms, so the VPN cann't connect to it.

9. you can choose the server (country) you want to connect which allows you to install the app which is available specifically for that country.

10. The last time (and final straw) I realized I wasn't connected I opened the app and it still showed I was connected.

11. There is no option to cancel the account via the app and if you try to contact them directly via the app it says that it is unconyactable or address doesn't exist.

1. Fix Hotspot VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hotspot VPN: Restarting the app will resolve most errors.
2. Update the Hotspot VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Hotspot VPN" » Open Hotspot VPN - Super Free VPN Unlimited Proxy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hotspot VPN » click "UPDATE".
3. Clear Hotspot VPN - Super Free VPN Unlimited Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Hotspot VPN servers.
   1. On Android, goto Settings » Apps » Select "Hotspot VPN - Super Free VPN Unlimited Proxy" » click Storage » click "Clear Cache".
4. Check Hotspot VPN app permissions. If any of these permissions required to use your device's features are disenabled, Hotspot VPN might not work.
5. Uninstall and reinstall Hotspot VPN. If nothing else has worked, completely uninstall Hotspot VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hotspot VPN not working

2. Fix Hotspot VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hotspot VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hotspot VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hotspot VPN may not be able to connect to the Internet when running in the background.