Published by Lightsail Security Lab

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Why should I report an Issue with Monster VPN - Free Forever & Security VPN Proxy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lightsail Security Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Monster VPN Customer Insights

1. Good luck!!Ngl this is actually a really good app it turned out do much better then expected and I really recommend it! And it's super easy to use just by the swipe of a button it's working! *literally* (The ads aren't as bad as people say it's just about 2 or 3 ads that you can easily skip) it whole heartedly deserves 5 starsUPDATE : does not change country while browsing but claims to be connected, please fix this! Update : that makes sense, thanks for clarifying, 5 stars for the best vpn! UPDATE : why does the app wants to access storage permission? it is unnecessary, please remove this permission if u dont want ur app to be marked as a spyware.

2. I'm normally skeptical with this stuff, but it actually works just fine and it's as simple as pressing a button and it will automatically connect you to the fastest server available.I am thrilled with your VPN! I've not had a moments peace in probably two months while dealing with identity theft/phishing etc, and my phone just stayed totally connected for a significant time period while I handled some very important things.

3. It doesn't display properly and it manages to slows my system down drastically.Speed for most of the server is good but it takes a long time to connect and the interfaces is bad pls try to improve it.

4. well, this vpn is fast and stable yet being lightweight, better and good.Ok so about 1/3 of the time its connected but not working that really sucks when your playing slots with real money and it causes u to lose that money besides disconnecting every 5 min.

5. May be this vpn works good in other countries but doesn't work in China.Not compatible with my android box 8 cores and 2 gigs of ram.

6. I installed the app because of the high ratings and feedbacks but it's not compatible with my Samsung Tablet and my country PH is not available for server.

7. Guess ill look for a differant app this one one suks !! Thanks for nothing got me kicked off a fun place to play guna 1 star u it was 2I am giving 4 starts just for developers as they created it.

8. The speed is very good and connects also very fast but won't last for 5 minutes.

9. PLZ TRY TO IMPROVE THE INTERFACE🙂It's actually really good.

10. Rest all is good đź‘Ť.

11. And when I selected other countries, it slowed my wifi connection.

Steps to Troubleshoot & Fix Monster VPN Issues

1. Fix Monster VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Monster VPN: Restarting the app will resolve most errors.
  2. Update the Monster VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Monster VPN" » Open Monster VPN - Free Forever & Security VPN Proxy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Monster VPN » click "UPDATE".
  3. Clear Monster VPN - Free Forever & Security VPN Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Monster VPN servers.
    1. On Android, goto Settings » Apps » Select "Monster VPN - Free Forever & Security VPN Proxy" » click Storage » click "Clear Cache".
  4. Check Monster VPN app permissions. If any of these permissions required to use your device's features are disenabled, Monster VPN might not work.
  5. Uninstall and reinstall Monster VPN. If nothing else has worked, completely uninstall Monster VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Monster VPN not working


2. Fix Monster VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Monster VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Monster VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Monster VPN may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my subscription it wont let me through the play store

    — by Stephanie knaack 3 years ago