Published by Lightsail Security Lab

Report an issue with LightSail VPN, unblock websites and apps.
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Why should I report an Issue with LightSail VPN, unblock websites and apps for free?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lightsail Security Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

LightSail VPN, unblock websites and apps Customer Insights

1. I use it constantly and it doesn't affect my battery charge at all! One issue I had is I would select to watch an ad for some time on a premium server but after watching the ad it still wouldn't let me connect to the server.

2. But this is a free vpn,and you can use all the premium servers for hours watching an ad or two, completely free! The thing that surprised me was the speed.

3. It lets you choose from different servers with different pings, you can use the fastest one, I've been using it to Play Pubg for a while now.

4. Plus the option to watch the video and also spin the wheel for premium coverage is awesome!!It is great when it works.

5. More number of free servers with good speed.

6. I really love the way you developed this app and it's very quick in connecting, We can also use some other server just by watching ads for few seconds.

7. Every time I try to connect I get a pop up that says oops check my connection! There is nothing wrong with my connection.

8. But the servers I need is for free which I love about it, so for me it's best, and then if you would add more servers then it would be even more better.I usually used to this application daily.

9. But its overall a nice app to have.This app was working very good for a long time but now it's not working at all.

10. I notified you guys at lightsale and no response and still doesn't work so I won't be using it anymore.Best App so far I have used.

11. Can you maintain quickly and come back with best performance.I have been using a number of VPN apps for the past 3 years.

Steps to Troubleshoot & Fix LightSail VPN, unblock websites and apps Issues

1. Fix LightSail VPN, unblock websites and apps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LightSail VPN, unblock websites and apps: Restarting the app will resolve most errors.
  2. Update the LightSail VPN, unblock websites and apps App. Here is how:
    1. On Android goto PlayStore » Search for "LightSail VPN, unblock websites and apps" » Open LightSail VPN, unblock websites and apps for free » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LightSail VPN, unblock websites and apps » click "UPDATE".
  3. Clear LightSail VPN, unblock websites and apps for free app cache: Clearing cached data will force your app to retrieve the latest data directly from LightSail VPN, unblock websites and apps servers.
    1. On Android, goto Settings » Apps » Select "LightSail VPN, unblock websites and apps for free" » click Storage » click "Clear Cache".
  4. Check LightSail VPN, unblock websites and apps app permissions. If any of these permissions required to use your device's features are disenabled, LightSail VPN, unblock websites and apps might not work.
  5. Uninstall and reinstall LightSail VPN, unblock websites and apps. If nothing else has worked, completely uninstall LightSail VPN, unblock websites and apps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LightSail VPN, unblock websites and apps not working


2. Fix LightSail VPN, unblock websites and apps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LightSail VPN, unblock websites and apps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LightSail VPN, unblock websites and apps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LightSail VPN, unblock websites and apps may not be able to connect to the Internet when running in the background.

Reported Issues

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