Contact Tisséo metro tram bus Toulouse Customer Service

Why should I report an Issue with Tisséo metro tram bus Toulouse?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tisséo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you are a regular or occasional user, the Tisséo app will simplify your journeys thanks to its many different features. - Interactive map: navigate directly on your smartphone to find bus, underground and tram stops, Toulouse city bike stations, car-pooling spots and all the main points of interest in the Toulouse metropolitan area. - Geolocation: save time!

2. By locating your position, you can instantly find the stops and points of interest nearby. - Route map: display the routes of all the lines and stops for a given direction. - Next departures: wherever you are, get real-time information about the times of the next departures on the lines you are interested in. - Line timetables: all departure times for a given line and stop, over several days.

3. It takes just a few moments to find the fastest and most suitable routes for your journey, either using the map or the form. - Favourites: save your favourites to find all the information you need for your journeys in one click from the home page. - Widget: You no longer need to open the Tisséo app to see the next departures from your favourite stops!

4. You can also download the timetables directly onto your smartphone to view them even when you are offline. - Network information and alerts: new lines, new routes, traffic problems or roadworks; keep informed about the latest news concerning the Tisséo network at all times.

5. All the services and information you need to travel on the public transport network in the Toulouse metropolitan area.

6. Geolocation works within the area covered by the public transport services of the Toulouse conurbation.

7. Buy your tickets directly via your smartphone and manage your journeys while saving time.

8. Travel light with the official Tisséo mobile app!

9. You can also receive notifications if there are any major disruptions! - Journey planner: are you wondering which is the best route to take?

10. Updates will be available soon, so stay tuned and don't hesitate to send us your comments.

11. Official public transport app of the Toulouse metropolitan area.

1. I receive notifications , when it's necessary , anyways ,since the first lockdown,I don't use the subway 🚇 or underground ( in UK ),cause I still have, sometimes ,PANICKS ATTACKS ,so , I avoid certains situations or places , that's it!It's true that sometimes the app has bugs, but the service support is very reactive and they helped me solve my issue regarding the ticket digital validation via NFC.

2. You know what, you should consider giving a talk to the computer scientists / tech / Open Source enthusiasts in Toulouse and tell us in detail how the stack works.10 tickets I've purchased, they don't appear in the app.

3. Everytime I select the option to have tickets on my phone it says there is an error.I install the app in English, because it's possible ,and , globally, I'm quite satisfied, with this app.

4. It still doesn't work :(No option to buy single tickets although the tisseo website said it's possible.

5. Why aren't they linked to my account so that I can reinstall the app for troubleshooting? Even more bizarre is that the Pastel card and the app are not interchangeable, but two separate containers for your tickets.

6. I registered an account, gave my data to you and now I can't use it.Can't use my purchased tickets on the app, even though the app can read my Tisseo card.

7. If I ever come back to Toulouse I'll be installing it againPrevious versions of the app allowed you to use the phone to hold the tickets.

8. Thanks guys! Keep improving the app 👍The tickets bought in the app could not be validated on the bus.

9. Also bizzare that their website says that if you uninstall the app, you will lose your tickets.

10. And gives you info on your current subscription and the ability to renew for more travels.NFC does not work / ne fonctionne pas.

11. This app defeats its own purpose, frustrating... Thanks for the super quick answer, removing the app + installing again did the trick.

1. Fix Tisséo metro tram bus Toulouse Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tisséo metro tram bus Toulouse: Restarting the app will resolve most errors.
2. Update the Tisséo metro tram bus Toulouse App. Here is how:
   1. On Android goto PlayStore » Search for "Tisséo metro tram bus Toulouse" » Open Tisséo metro tram bus Toulouse » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tisséo metro tram bus Toulouse » click "UPDATE".
3. Clear Tisséo metro tram bus Toulouse app cache: Clearing cached data will force your app to retrieve the latest data directly from Tisséo metro tram bus Toulouse servers.
   1. On Android, goto Settings » Apps » Select "Tisséo metro tram bus Toulouse" » click Storage » click "Clear Cache".
4. Check Tisséo metro tram bus Toulouse app permissions. If any of these permissions required to use your device's features are disenabled, Tisséo metro tram bus Toulouse might not work.
5. Uninstall and reinstall Tisséo metro tram bus Toulouse. If nothing else has worked, completely uninstall Tisséo metro tram bus Toulouse then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tisséo metro tram bus Toulouse not working

2. Fix Tisséo metro tram bus Toulouse Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tisséo metro tram bus Toulouse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tisséo metro tram bus Toulouse not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tisséo metro tram bus Toulouse may not be able to connect to the Internet when running in the background.