Published by Apps Clean

Report an issue with Phone Cleaner - Virus cleaner.
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Why should I report an Issue with Phone Cleaner - Virus cleaner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apps Clean to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Phone Cleaner - Virus cleaner Customer Insights

1. The ads can be quickly deleted in half a second, soooo...try it... you'll like it!!I like using the Phone Cleaner, the current outgoing full-time app because it helps me, like, both clean out all the downright useless files and last, but not least, remove all the extremely complete downright unnecessary notifications I: Trevon Chandler-Richardson, as a soon to be newly-official temporary part-time Day Program client don't need on my current outgoing full-time working phone at all ever again anymore in the first place.You guys removed valuable features, why? Such as the feature to cool your device down when it overheats, and the feature that monitors and cleans apps that may stop and restart repeatedly.

2. This new free clean master has too much advertisment the other one didn't have advertisment that took up the whole screen a little pop up is okay but not taking the whole screen & having to X it out !! Other then that, I have been using clean master for about 6 or more years it does a great job ! Thank you !!this is probably the best or one of the best apps for phone cleaning I've ever used.

3. I was running a very old version of Clean Master for years that I loved so much and had to uninstall it because it wasn't being supported anymore :-( I installed this less than 24 hours ago and it keeps crashing.

4. Horribly disappointed after so much promise! Thank you for your response ,and I look forward to getting back to that level of satisfaction.Liked the old version better but mine kept stopping the last couple of days so I decided to uninstall & reinstall.

5. I needed a fast rescue to clean out my tablet, and remembered that I'd used a version of this app on a phone years ago.

6. I've had this for years and sometimes those little "updates" make things even worse.is anyone else having an issue with the latest update where the app is giving you the most ANNOYING notifications where it literally interrupts you and OPENS THE APP out of nowhere.

7. It has radically cleaned my phone and made it way faster than other cleaning apps.

8. What a mistake! Thiis version is very expensive to be add free, and now the advertisements take a long time close, it does not feel as user friendly as before.

9. So, I'll keep it in my library and launch as needed, but it got a 3 star because I found the frequency of the notifications was just too much.It was great at first.

10. Then, after 1 month it started draining my battery, overheating nonstop, and then it screwed with my phone calls.

11. Asked to lock all my apps, and had too many notices distracting my focus from what I'm working on.

Steps to Troubleshoot & Fix Phone Cleaner - Virus cleaner Issues

1. Fix Phone Cleaner - Virus cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phone Cleaner - Virus cleaner: Restarting the app will resolve most errors.
  2. Update the Phone Cleaner - Virus cleaner App. Here is how:
    1. On Android goto PlayStore » Search for "Phone Cleaner - Virus cleaner" » Open Phone Cleaner - Virus cleaner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phone Cleaner - Virus cleaner » click "UPDATE".
  3. Clear Phone Cleaner - Virus cleaner app cache: Clearing cached data will force your app to retrieve the latest data directly from Phone Cleaner - Virus cleaner servers.
    1. On Android, goto Settings » Apps » Select "Phone Cleaner - Virus cleaner" » click Storage » click "Clear Cache".
  4. Check Phone Cleaner - Virus cleaner app permissions. If any of these permissions required to use your device's features are disenabled, Phone Cleaner - Virus cleaner might not work.
  5. Uninstall and reinstall Phone Cleaner - Virus cleaner. If nothing else has worked, completely uninstall Phone Cleaner - Virus cleaner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phone Cleaner - Virus cleaner not working


2. Fix Phone Cleaner - Virus cleaner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phone Cleaner - Virus cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phone Cleaner - Virus cleaner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phone Cleaner - Virus cleaner may not be able to connect to the Internet when running in the background.

Reported Issues