Published by CyberValue LLC on Oct 26, 2023

Report an issue with Direct Transfer Contacts/Files.
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Why should I report an Issue with Direct Transfer Contacts/Files?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CyberValue LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Direct Transfer Contacts/Files image 1 contact Direct Transfer Contacts/Files image 2

Direct Transfer Contacts/Files Customer Insights

1. But the problem is that since I managed to transfer all my contacts I realized that the app had omitted the surnames of several of my contacts!!! So now I have a bunch of "John's" and "Katherine's" and others without knowing who they really are... What a waste of time... Thank God at least I didn't pay for that...Paid for full unlock, successful on contacts transfer with an extremely obtuse lack of directions.

2. Unsatisfied/other than contacts.Do not use this app! It did transfer all my contacts but suddenly deleted half of them on my new phone and also edited few contacts on my old phone.

3. Thank you.It took me some time to transfer all contacts because it can only transfer 50 contacts per transfer.

4. I had 707 contacts but then had to delete 847 duplicates, Aust the transfer.

5. It must be done one by one and this resulted that I uninstalled.I paid to copy over a larger volume of contacts and files.

6. But deleted all associated details (address, DOB etc..) and the transferred contacts cannot be edited, only deleted.

7. You only have to wait about 2 minutes and all the contacts will appear in the mail, at first only 1 appears but in a matter of 1 minute they all appear.

8. Paid the $2.99 to transfer all content but couldn't transfer anything but phone #'s, pics and videos.

9. It also didn't copy my contacts, only sending over 7 of over 200.

10. The first app that actually transferred my Contacts.

11. Many Contacts transferred multiple times, some 6 or 7 times.

Steps to Troubleshoot & Fix Direct Transfer Contacts/Files Issues

1. Fix Direct Transfer Contacts/Files Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Direct Transfer Contacts/Files: Restarting the app will resolve most errors.
  2. Update the Direct Transfer Contacts/Files App. Here is how:
    1. On Android goto PlayStore » Search for "Direct Transfer Contacts/Files" » Open Direct Transfer Contacts/Files » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Direct Transfer Contacts/Files » click "UPDATE".
  3. Clear Direct Transfer Contacts/Files app cache: Clearing cached data will force your app to retrieve the latest data directly from Direct Transfer Contacts/Files servers.
    1. On Android, goto Settings » Apps » Select "Direct Transfer Contacts/Files" » click Storage » click "Clear Cache".
  4. Check Direct Transfer Contacts/Files app permissions. If any of these permissions required to use your device's features are disenabled, Direct Transfer Contacts/Files might not work.
  5. Uninstall and reinstall Direct Transfer Contacts/Files. If nothing else has worked, completely uninstall Direct Transfer Contacts/Files then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Direct Transfer Contacts/Files not working


2. Fix Direct Transfer Contacts/Files Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Direct Transfer Contacts/Files be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Direct Transfer Contacts/Files not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Direct Transfer Contacts/Files may not be able to connect to the Internet when running in the background.

Reported Issues