Published by Dionis

Report an issue with Keep Screen On.
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Why should I report an Issue with Keep Screen On?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dionis to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Keep Screen On Customer Insights

1. Annoying as hell when you need to deal with an automated system to enter account numbers, etc, and the phone wants to turn off the screen on you.

2. As simple as it gets, but it fixes the problem I've always had with my S8+ turning the screen off when I'm using the phone on speaker and need to use the dial pad.

3. I detected this when I lost 5% of my battery in a short period of time and noticed that the start screen was on even though I hadn't used the phone in 15 minutes.

4. Crossing my fingers for an update so that it works on the new phones! I'm really gonna miss this app if this is the end thoughGota S9, downloaded it and then enabled it and tada my phone stayed on! Looked up previous videos and tips to keep thy cell on bc it kept turning off while I was listening to my Audibles, even when I selected to listen to "end of story" or "24 hours", which was quite annoying.

5. Click on app and tick the box to keep screen on (unless.you lock the screen manually with the side button on your phone.

6. An app like "Keep Screen On" is essential but I believe it could be improved by being able to distinguish between the call screen and the start screen.This app does exactly what it says it says it does.

7. Now I went also into settings and checked off never turn off screen or even if I put turn off after 15 minutes the phone still had a mind of its own.

8. Unfortunately, it does it a little too well... If I leave it enabled and lock my screen, every time I get a notification the screen lights up and stays on - if I'm not paying attention, it drains my battery.

9. This is simple, the truth, and I love it!This is an incredible app! An app that really works! I have an LGStylo5 phone and when I started to make a phone call, within 15 seconds, my phone would turn dark.

10. This app does keep the call screen open indefinitely, and it is an advantage in that regard.

11. Would definitely be worth 5 stars!Life saver! I'm on conference calls ALL the time, and the screen would dim or lock after 10 or 15 seconds, so it was a pain and time consuming to take myself off mute, VERY inconvenient.

Steps to Troubleshoot & Fix Keep Screen On Issues

1. Fix Keep Screen On Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Keep Screen On: Restarting the app will resolve most errors.
  2. Update the Keep Screen On App. Here is how:
    1. On Android goto PlayStore » Search for "Keep Screen On" » Open Keep Screen On » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Keep Screen On » click "UPDATE".
  3. Clear Keep Screen On app cache: Clearing cached data will force your app to retrieve the latest data directly from Keep Screen On servers.
    1. On Android, goto Settings » Apps » Select "Keep Screen On" » click Storage » click "Clear Cache".
  4. Check Keep Screen On app permissions. If any of these permissions required to use your device's features are disenabled, Keep Screen On might not work.
  5. Uninstall and reinstall Keep Screen On. If nothing else has worked, completely uninstall Keep Screen On then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Keep Screen On not working


2. Fix Keep Screen On Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Keep Screen On be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Keep Screen On not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Keep Screen On may not be able to connect to the Internet when running in the background.

Reported Issues