Contact HatchKeeper Customer Service

Why should I report an Issue with HatchKeeper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mill J to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app makes it easier to keep track of multiple batches and with the schedule hatch feature, staggered batches become easy to manage, even if they are of different types such as chicken and turkey.

2. Some other features include: Text Reports for archiving and printing, Fully customizable Bird Types and Breeds, Groups, Graphs, and much more...

3. Enter a start date or hatch date and HatchKeeper automatically calculates to other dates.

4. Visit to file bug reports or download source code. Email me at millj. code@gmail. com with comments, suggestions, questions, or problems.

5. HatchKeeper automatically calculates hatch percentages, so you can compare your hatches.

6. HatchKeeper is egg incubation software designed with the hobbiest hatchery in mind.

7. With Groups you can compare average percentages from different groups.

8. This software is for educational purposes only, and is provided as is and without warranty.

1. I will likely delete.I like the app so far but I really wish it had the option to log off any quit (died) during incubation so I could keep track of that and also so it will subtract from the total eggs and take away from the number of eggs in the incubator because it's confusing when I have multiple batches going and it says I added 12 eggs and 11 were fertile then later on 2 dies but it still says I have 11 in my incubator because it doesn't have an option to put 2 died.

2. Add this and I'll change my rating.I've been using the app for about a year now and think it is great! I was looking for something that could keep track of chicken and duck groups in the incubator and notify me when I need to candle and go into lock down.

3. All the information I need to keep track of a hatch or dates on a previous one are right there.

4. Only thing I would add is a field for number that goes to lock down so you can keep track % embryo loss.Very limited.

5. This app assumes that you've tracked your hatch already, pretty useless for anyone who does large hatches with multiple incubator and hatcher cabinets.

6. I love this app, the only odd thing is having to add the hatch using the second egg at the top, to then add the hatch and its details with tye first egg.

7. I would recommend this over hatch a batch for sure.App was great until this happened and I lost all my data.

8. However, this has some really decent details like tracking how many eggs started the hatch.

9. I use it to keep track of my reptile eggs.

10. Error message A statement with no error handler failed: sqlite3_prepare_3 v2 failure: near ",": syntax error Said to send to developers but not sure how to make contact.

11. Good basic app, I would rate higher except the day of the week doesn't match the date, for example, May 19th 2020 is listed as a Monday rather than a Tuesday.

1. Fix HatchKeeper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HatchKeeper: Restarting the app will resolve most errors.
2. Update the HatchKeeper App. Here is how:
   1. On Android goto PlayStore » Search for "HatchKeeper" » Open HatchKeeper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HatchKeeper » click "UPDATE".
3. Clear HatchKeeper app cache: Clearing cached data will force your app to retrieve the latest data directly from HatchKeeper servers.
   1. On Android, goto Settings » Apps » Select "HatchKeeper" » click Storage » click "Clear Cache".
4. Check HatchKeeper app permissions. If any of these permissions required to use your device's features are disenabled, HatchKeeper might not work.
5. Uninstall and reinstall HatchKeeper. If nothing else has worked, completely uninstall HatchKeeper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HatchKeeper not working

2. Fix HatchKeeper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HatchKeeper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HatchKeeper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HatchKeeper may not be able to connect to the Internet when running in the background.