Contact OneMusic Customer Service

Why should I report an Issue with OneMusic - Cloud Music Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of skyit.vn to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not as polished as some of the others but it works 😊 I split the music folders into 5 when I tried to get another app to scan the files and with OneMusic I left them as they were and created one library and added each folder from Drive.

2. Can the played tracks also have a different color to make it more apparent? Color is much more noticable than a plain word.Had been using this app for a while and was happy with it until I've opened that app today telling me that I had to pay a subscription.

3. I purchased the ad free version of OneMusic immediately.With Google Music closing later this year, I found an app that can cope with nearly 30k MP3s with the files stored on Drive.

4. However, please include option to increase play speed as I would love to use this for audiobooks.Finally a nice clean well designed app that allows me to listen to my 1TB archive of audiobooks 8 have backed up on my OneDrive account.

5. If it could save continuous play data, that would also be fantastic.For played tracks, it showed a played word.

6. I just wish it didn't brake albums into multiple parts when album contains various artists ( I have one album broken into 35 individual albums) and that the artwork would show.

7. I started using this app when I moved my music files to OneDrive after using Subsonic for years.

8. Unfortunately, this player needs support for more file types (especially m4b) and support for Google Team Drives.

9. No bloat, full streaming without full file caching on local device (that is my favorite part).

10. Cloudbeats and Cloudplayer work similarly, but they are very clunky apps that don't play well with Audiobooks.

11. I appreciate continuous playing, that remembers last position, hiding tabs, simple look.

1. Fix OneMusic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OneMusic: Restarting the app will resolve most errors.
2. Update the OneMusic App. Here is how:
   1. On Android goto PlayStore » Search for "OneMusic" » Open OneMusic - Cloud Music Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OneMusic » click "UPDATE".
3. Clear OneMusic - Cloud Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from OneMusic servers.
   1. On Android, goto Settings » Apps » Select "OneMusic - Cloud Music Player" » click Storage » click "Clear Cache".
4. Check OneMusic app permissions. If any of these permissions required to use your device's features are disenabled, OneMusic might not work.
5. Uninstall and reinstall OneMusic. If nothing else has worked, completely uninstall OneMusic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OneMusic not working

2. Fix OneMusic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OneMusic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OneMusic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OneMusic may not be able to connect to the Internet when running in the background.