Published by CloudBeats on Nov 21, 2024

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Why should I report an Issue with CloudBeats Cloud Music Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CloudBeats to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CloudBeats Cloud Music Player image 1 contact CloudBeats Cloud Music Player image 2

CloudBeats Cloud Music Player Customer Insights

1. Best music player app! Thank God, I can stop being so damn frustrated looking for and trying other apps.Yes, I can stream one album at a time, but the whole reason I purchased this was so that I could stream my entire 27,000 song library from Microsoft OneDrive...on random shuffle.

2. in that main folder, making it possible to shuffle all the songs when you open a given folder.This app does exactly what it claims; it streams my music from Dropbox.

3. It does everything I want it to do: it links to OneDrive and allows me to shuffle songs in any folder and its sub folders and to skip to the next song.

4. These issues are a major disappointment and reduces the review.I've been looking for an app that plays my music from a cloud, since I have so many that took too much space on my surface pro.

5. I am using both onedrive and google drive cloud accounts and with at least 3 bars on LTE there is very little lag in accessing the music.

6. Otherwise I am really happy with it!With all the music services going to monthly service fees, I just wanted an easy to use app that would support the music I've spent my whole life developing and organizing.

7. One thing I learned was that for a main folder, it's important to press on the three vertical dots to the right and click on "Scan and Add to Library." That sets up all the sub folders, sub sub folders, etc.

8. This lets you keep most of your files in the cloud and minimize the space you need to store files on your phone and the need for large micro sd cards.

9. I lost four hours of my life (that I will never get back) struggling with this thing to no avail, And if the promised update happens and it fixes all my issues, I will retract this review.

10. I wish I could change fonts and colors of the main display, and that it would display album information.Great app! One crucial addition is needed, and that is a 30-second rewind button.

11. I tried a lot of cloud music players before I found this one.

Steps to Troubleshoot & Fix CloudBeats Cloud Music Player Issues

1. Fix CloudBeats Cloud Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CloudBeats Cloud Music Player: Restarting the app will resolve most errors.
  2. Update the CloudBeats Cloud Music Player App. Here is how:
    1. On Android goto PlayStore » Search for "CloudBeats Cloud Music Player" » Open CloudBeats Cloud Music Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CloudBeats Cloud Music Player » click "UPDATE".
  3. Clear CloudBeats Cloud Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from CloudBeats Cloud Music Player servers.
    1. On Android, goto Settings » Apps » Select "CloudBeats Cloud Music Player" » click Storage » click "Clear Cache".
  4. Check CloudBeats Cloud Music Player app permissions. If any of these permissions required to use your device's features are disenabled, CloudBeats Cloud Music Player might not work.
  5. Uninstall and reinstall CloudBeats Cloud Music Player. If nothing else has worked, completely uninstall CloudBeats Cloud Music Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CloudBeats Cloud Music Player not working


2. Fix CloudBeats Cloud Music Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CloudBeats Cloud Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CloudBeats Cloud Music Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CloudBeats Cloud Music Player may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello I add my music libary from nextcloud into cloudbeats. I use a internal ip for that (192.168.1.x) When trying to play a song, i get this error message that the certificate from the server (192.168.1.x) are unvalid. How can i fix that?

    — by Andreas 3 years ago