Published by BoxStream

Report an issue with BoxStream Cloud Music.
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Why should I report an Issue with BoxStream Cloud Music?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BoxStream to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BoxStream Cloud Music Customer Insights

1. Really hope it shall return.Life changing! I've always burned my personal development audio and uploaded it to drop box for backup, but tbh found it really hard work when it comes to listening back to it... However this free simple app that has transformed my life 🤣 the two biggest pluses for me are it - ✅Let's you stream whole albums continuously (rather than individual tracks) ✅You can have it running in the background whilst doing other tasks.

2. If you keep your music on Dropbox, and would love a way to stream it from there on your phone or tablet, this is it! Works like a charm!The best I have found as far as a cloud player for a very large collection of MP3s stored in Dropbox.

3. Unfortunately, now it reports a SSL error, and cannot stream - perhaps there has been a change in the way Dropbox works, which it is not possible to work around.

4. Developer responded quickly via email, apologized and told me to use the large icon above the Link to DropBox.

5. But it is perfectly functional and does what it expected without problem.Good app for listening to your music files on Dropbox.

6. There is room for improvement but I haven't found a better app.Installed but could not link to my Dropbox.

7. Love it!Simple, works to play audios from DropBox.

8. A shame, as being able to stream audio in the background whilst using other apps made commuting much more bearable.

9. Was not sure how to link to DropBox since link appeared not active.

10. I'll get a lot of use out of this.Great app for streaming all my music from Dropbox.

11. This app doesn't do one specific thing I'd like (shuffle within a folder of folders) but it also doesn't have a bunch of unnecessary bells and whistles that just get in the way, so that's a fair compromise.

Steps to Troubleshoot & Fix BoxStream Cloud Music Issues

1. Fix BoxStream Cloud Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BoxStream Cloud Music: Restarting the app will resolve most errors.
  2. Update the BoxStream Cloud Music App. Here is how:
    1. On Android goto PlayStore » Search for "BoxStream Cloud Music" » Open BoxStream Cloud Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BoxStream Cloud Music » click "UPDATE".
  3. Clear BoxStream Cloud Music app cache: Clearing cached data will force your app to retrieve the latest data directly from BoxStream Cloud Music servers.
    1. On Android, goto Settings » Apps » Select "BoxStream Cloud Music" » click Storage » click "Clear Cache".
  4. Check BoxStream Cloud Music app permissions. If any of these permissions required to use your device's features are disenabled, BoxStream Cloud Music might not work.
  5. Uninstall and reinstall BoxStream Cloud Music. If nothing else has worked, completely uninstall BoxStream Cloud Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BoxStream Cloud Music not working


2. Fix BoxStream Cloud Music Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BoxStream Cloud Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BoxStream Cloud Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BoxStream Cloud Music may not be able to connect to the Internet when running in the background.

Reported Issues