Published by NiamorDev on Oct 1, 2024

Report an issue with Box Remote.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Box Remote: Pop compatible?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NiamorDev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Box Remote: Pop compatible image 1 contact Box Remote: Pop compatible image 2

Box Remote Customer Insights

1. You have no other choice than tapping "Agree to all" to let the advertising companies track the behaviour to show ads.

2. Forced to agree to permit all data collection.

3. Not even able to get to the interface to use it.The privacy options are terrible.

4. Ridiculous.Could not connect to my free box mini.

5. No way to unselect and no way to dismiss the popup.

6. Tracking not adjustable its all or nothing.

7. No advice as to what to do.

Steps to Troubleshoot & Fix Box Remote Issues

1. Fix Box Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Box Remote: Restarting the app will resolve most errors.
  2. Update the Box Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Box Remote" » Open Box Remote: Pop compatible » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Box Remote » click "UPDATE".
  3. Clear Box Remote: Pop compatible app cache: Clearing cached data will force your app to retrieve the latest data directly from Box Remote servers.
    1. On Android, goto Settings » Apps » Select "Box Remote: Pop compatible" » click Storage » click "Clear Cache".
  4. Check Box Remote app permissions. If any of these permissions required to use your device's features are disenabled, Box Remote might not work.
  5. Uninstall and reinstall Box Remote. If nothing else has worked, completely uninstall Box Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Box Remote not working


2. Fix Box Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Box Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Box Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Box Remote may not be able to connect to the Internet when running in the background.

Reported Issues