Published by DWorkS on Feb 16, 2024

Report an issue with AnExplorer TV File Manager.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with AnExplorer TV File Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DWorkS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AnExplorer TV File Manager image 1 contact AnExplorer TV File Manager image 2

AnExplorer TV File Manager Customer Insights

1. It actually removes the drive when I try to gain access.Developer responses quickly to any problems which is more than can be said about others, this explorer with the purchase of pro will allow you to transfer files to and from you're phone easily or even from a computer on the same network, if you also use the phone app things are even easier, which is included with the purchase of pro, basically two apps for the price of one, updates have been frequent and fast.Nice. I just discovered that the watch app straight up stops working and paywalls you after a while.

2. What's the point of a free version then?! 0/10None of these features work you can't receive or send files between different devices unless there are picturesThis is a great app to move large file to memory card or usb Worked well for me 👍🏻 And you may add the percentage when moving or copying a file for more convenienceAnnoying ads covering at times the entire screen.. Afer few minutes got a message "free usage over".

3. I prefer list view to icon view, would like this to be a global setting rather than having to change each folder as I drill down, but this flexibility may be a good thing for others.

4. Edit: To clarify a grid view that shows files just like the home page.This app is called AnExplorer when installed, and even though it looks promising, it is not that good.

5. When I found however the web server does not expose system files as the local app UI does, I reported it to DworkS who responded promptly and added to their list of enhancements.

6. No option to access the Android folder!app doesn't recognize my external drive and I have two of them connected.

7. Devs: This is an embarrassment and you should feel bad.The only thing I wish it had was an option to change the grid view to be smaller/or show more content.

8. Been able to edit files locally and access files on my PC via the web server feature.

9. I've only used a few features, only had this installed a few days, but it's been a good file manager for use on a Chromecast device so far.

10. For instance, app does not create the download folder required for wifi sharing.

11. App doesn't let you change the folder to an existing one.

Steps to Troubleshoot & Fix AnExplorer TV File Manager Issues

1. Fix AnExplorer TV File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AnExplorer TV File Manager: Restarting the app will resolve most errors.
  2. Update the AnExplorer TV File Manager App. Here is how:
    1. On Android goto PlayStore » Search for "AnExplorer TV File Manager" » Open AnExplorer TV File Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AnExplorer TV File Manager » click "UPDATE".
  3. Clear AnExplorer TV File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from AnExplorer TV File Manager servers.
    1. On Android, goto Settings » Apps » Select "AnExplorer TV File Manager" » click Storage » click "Clear Cache".
  4. Check AnExplorer TV File Manager app permissions. If any of these permissions required to use your device's features are disenabled, AnExplorer TV File Manager might not work.
  5. Uninstall and reinstall AnExplorer TV File Manager. If nothing else has worked, completely uninstall AnExplorer TV File Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AnExplorer TV File Manager not working


2. Fix AnExplorer TV File Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AnExplorer TV File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AnExplorer TV File Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AnExplorer TV File Manager may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer