Contact TV Cast Pro Customer Service

Why should I report an Issue with TV Cast Pro for Roku?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 2kit consulting to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If casting fails, upgrading will NOT make it work magically. * The app does NOT mirror your full Android device, it just pushes the video part of a website to your Roku. * To play mp4, m3u8 or other videofiles directly on Roku just enter or paste the full video-url in the browser address bar. * Sometimes it is necessary to play the video on your Android device before the link gets detected for casting. * If the connection does not work, please try to restart your Android device, Roku and wifi router. * If a specific web-video, online-movie, livestream or live-tv show does not cast, please check our FAQ or send the website and video link to info@video-tv-cast. com by using the report feature in the app.

2. Please make sure that firmware 5. 1 or later is installed. * NOT SUPPORTED Roku Players: Roku classic models (N1000, N1050, N1100, N1101), Roku 2000, 2050, 2100, Now TV Stick & Box, Sky Ticket Stick. * NOT SUPPORTED Videos: Flash video, Google Play movies, Netflix, Amazon and HBO and other DRM protected videos web-videos, online-movies, livestreams and live-tv shows. * Please test your websites and videos in the free edition!

3. A tap on the video link will send it to your Roku immediately. * SUPPORTED Roku Players: Roku TV, Roku Streaming Stick, Roku Express, Roku Premiere, Roku Ultra, Roku 2, Roku 3, Roku 4, Roku HD (2500), Roku LT (2400+2450) Player, Telstra TV.

4. Please submit the Google Purchase ID. * Remote: Control video playback within the app to forward, rewind, pause/play the video and switch between Roku channels. * Ad-Blocker + No Sponsoring Ads: The Pro app version has no ads and the Ad-Blocker blocks ads & popups on most websites that you visit.

5. Upgrade your Roku Stick, Roku Box and Roku TV to watch webvideos, online movies, livestreams and live-tv shows directly on your biggest screen with the no#1 web video streamer.

6. Just navigate to your favorite website and send the embedded video with a single tap to your Roku.

7. With Video & TV Cast you can browse through the web and stream or cast any video you want on your Roku.

8. Leaving negative Play Store reviews without any information about your issue will not give us a chance to help you. * Security Note: For your safety Video & TV cast only needs minimal Android permissions to work.

9. Control your Roku with the integrated Roku Remote. *** This PRO app edition includes all Premium Features unlocked.

10. Disclaimer: This app is not affiliated with Roku or any other trademark mentioned here.

11. Please note that this will NOT enable video casting on websites that serve Flash videos in desktop mode. * Change Homepage: After purchasing this you can set your personal homepage in the settings.

1. Keep your money cause I'm sure that would be even more of a hassle!!It is very convenient to be able to stream video directly to the Roku device.

2. Still working great.you'll need to find the best server for the best use of this app.Terrible!!! Once a video was selected and started, the app immediately asked if it worked and the video stops.

3. I'd give it 5 stars if they'd add the option to use the tablet or phone to control the video with a standard video player interface.For starters it won't stay connected to my device.

4. I have multiple Roku devices in my house and would love to be able to chose which one I want to cast to.I love it it's easy and it worksThis $ Pro version of app works very well with my TVL & Hisense Roku TV's.

5. I'd be watching a video on YouTube on my TV - then it would turn it off and open the app on my TV without permission.

6. No annoying video info on pause appears on this app unlike the YouTube app.

7. Only thing is the little popup that always ask if it's working or not when you play a video.

8. And asked over and over if video is working.

9. Happens on ever video I tried to play.

10. It appears that you'll be able to get casting in Addison to the free good Mirroring app.

11. Do not remove unless there is a setting that could be added to be optional.A little difficult with stupid ads but work through it and you get to watch great movies.

1. Fix TV Cast Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TV Cast Pro: Restarting the app will resolve most errors.
2. Update the TV Cast Pro App. Here is how:
   1. On Android goto PlayStore » Search for "TV Cast Pro" » Open TV Cast Pro for Roku » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TV Cast Pro » click "UPDATE".
3. Clear TV Cast Pro for Roku app cache: Clearing cached data will force your app to retrieve the latest data directly from TV Cast Pro servers.
   1. On Android, goto Settings » Apps » Select "TV Cast Pro for Roku" » click Storage » click "Clear Cache".
4. Check TV Cast Pro app permissions. If any of these permissions required to use your device's features are disenabled, TV Cast Pro might not work.
5. Uninstall and reinstall TV Cast Pro. If nothing else has worked, completely uninstall TV Cast Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TV Cast Pro not working

2. Fix TV Cast Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TV Cast Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TV Cast Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TV Cast Pro may not be able to connect to the Internet when running in the background.