Contact TV Cast Customer Service

Why should I report an Issue with TV Cast for Chromecast?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 2kit consulting to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Sorry.Trash and a waste of time, not only does it not work it forces you to spend money on basic features other apps have for free like mirroring your screenUsed to click on share to chrome cast & away i went with images, video etc on screen.

2. Using a movie site I have always streamed from I can't even get the screen to choose the movie without being directed to some advertisement or "congratulations you've been select to win this prize!! Just complete this survey!" Even with recent updates it just seems to have gotten worse.This chrome cast when working is awesome.

3. just incase you couldn't tell 😁Works well for me actually but after 30 mins or so an obtrusive banner appears saying "UPGRADE NOW" that doesn't seem to go away for a long time so I have to exit and restart which can be difficult depending on what I'm streaming.

4. If you click on the Chromecast icon, it offers to cast to some devices - but NOT my Samsung TV! When trying to cast, it shows a bar code.

5. I've been using this for years and now all of the sudden after updates, sound doesn't work.

6. I'll be trying other casting apps now.I'm too inexperienced with the Android system (Samsung Tablet) to be able to pair it with 'Chromecast' and an LG television and the app.

7. And if you go to the web site offered, it goes to Buy Premium! Reviews on this site show that Premium doesn't work either.

8. When you open the app it gives a full screen ad for the p remium version.

9. I get that the company obviously wants us to get the premium version but don't make the free version at all if you're going to make it almost unusable.

10. And now I'm Strongly urged to purchase more features? Whole home screen has changed with pop up to buy added features.

11. Problem is it only works 20% of the time, the rest is blurry, spinning, loading.

1. Fix TV Cast Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TV Cast: Restarting the app will resolve most errors.
2. Update the TV Cast App. Here is how:
   1. On Android goto PlayStore » Search for "TV Cast" » Open TV Cast for Chromecast » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TV Cast » click "UPDATE".
3. Clear TV Cast for Chromecast app cache: Clearing cached data will force your app to retrieve the latest data directly from TV Cast servers.
   1. On Android, goto Settings » Apps » Select "TV Cast for Chromecast" » click Storage » click "Clear Cache".
4. Check TV Cast app permissions. If any of these permissions required to use your device's features are disenabled, TV Cast might not work.
5. Uninstall and reinstall TV Cast. If nothing else has worked, completely uninstall TV Cast then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TV Cast not working

2. Fix TV Cast Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TV Cast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TV Cast not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TV Cast may not be able to connect to the Internet when running in the background.