Published by Ninox Software GmbH on Oct 8, 2024

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Why should I report an Issue with Ninox Database?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ninox Software GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ninox Database

1. Ninox is used by individuals, large and small businesses, startups, agencies in many areas: CRM, events, invoices, warehouse management, real estate and more.

2. " I've been working with Ninox since 2014 and I'm very excited about the intuitive user interface and functionality.

3. Ninox is a user-friendly database that runs on all your devices.

4. "With Ninox, I have found an impressive companion for the growth of my business.

5. With Ninox you can organize anything, optimize your work process and become more productive.

6. You can install Ninox on multiple devices.

7. Easily create business applications without writing a single line of code.

8. Create business apps for you and your team.

9. Start with a template and adapt it to your application.

10. "This database is simply brilliant and really easy to use.

11. The application is really great!

Ninox Database Customer Insights

1. Edit: The android app is now working fine.- Does not allow me to scroll table left-right to see all columns - upper left button(save button) is too smal it can be relocated to somewhere bottom - I would like to have night option (black background) - entry of data does not have to be llike a wizard on a multiple pages - app is generaly very slow - app is based on a good idea just need polishingApple oriented database.

2. Hope Ninox will fix it before I'll see myself forced to migrate to some other software!Ninox cloud database is a fantastic database solution which is amazingly customisable with little requirement at a basic level for coding knowledge.

3. good thing is it have great and amazing feature, more advance and flexible.As always this is my favorite relational database with programming capabilities.

4. But now in the offline mode the app on a brand new Samsung tablet opens just fine but won't let me create a new database or upload one, neither from Dropbox, nor from local storage.

5. In the web page of the app only have help instructions for apple products not for android version.I have been using this app on the iOS platform for several years now and have been very pleased with it.

6. Wonder if Ninox can create a home button in a table to scroll to the top row when there's a lot of transaction for a single customer.

7. The import database button does not work.

8. on the Android side I was using a different database application.

9. it even allows you to collaborate for free for the purpose of syncing between databases.I use Ninox for several years now, and is pretty ok, although there is enogh room for improvement.

10. The fact that it has cross platform capabilities is an added bonus, however the only problem I have with it is that I am finding the android app freezes everytime o try to use it.

11. You're stuck with a default right-pointing arrow, which could've been fine but that's the same icon for credit (the opposite of debit).

Steps to Troubleshoot & Fix Ninox Database Issues

1. Fix Ninox Database Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ninox Database: Restarting the app will resolve most errors.
  2. Update the Ninox Database App. Here is how:
    1. On Android goto PlayStore » Search for "Ninox Database" » Open Ninox Database » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ninox Database » click "UPDATE".
  3. Clear Ninox Database app cache: Clearing cached data will force your app to retrieve the latest data directly from Ninox Database servers.
    1. On Android, goto Settings » Apps » Select "Ninox Database" » click Storage » click "Clear Cache".
  4. Check Ninox Database app permissions. If any of these permissions required to use your device's features are disenabled, Ninox Database might not work.
  5. Uninstall and reinstall Ninox Database. If nothing else has worked, completely uninstall Ninox Database then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ninox Database not working


2. Fix Ninox Database Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ninox Database be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ninox Database not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ninox Database may not be able to connect to the Internet when running in the background.

Reported Issues