Contact Chiffry Secure Messenger Customer Service

Why should I report an Issue with Chiffry Secure Messenger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chiffry GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am happy that this app is available for windows phone.Very nice app.I really like it.But some registeration problem.Please update the app also for windows phone.Great messenger with very strong encreepting alghorithm.Nice app & secure.... DankeAfter sync I get users who dont even have chiffry installed [?]Chiffry runs in backround and sends packets onto internet even when not permitted on rooted phone.

2. Plus my contact list consists of only one person who is on Telegram and Threema as well.I had this installed previously on my old phone, however, I am now trying to install it on my new phone but the registration continually fails... Shame as it worked very well on my old phone...Must have.

3. It is as easy to use as Threema, Telegram or What's App, but the interface is a major eye sore.

4. Some material design and a new logo are desperately necessary.

5. Suspicious app.Works well.

1. Fix Chiffry Secure Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chiffry Secure Messenger: Restarting the app will resolve most errors.
2. Update the Chiffry Secure Messenger App. Here is how:
   1. On Android goto PlayStore » Search for "Chiffry Secure Messenger" » Open Chiffry Secure Messenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chiffry Secure Messenger » click "UPDATE".
3. Clear Chiffry Secure Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Chiffry Secure Messenger servers.
   1. On Android, goto Settings » Apps » Select "Chiffry Secure Messenger" » click Storage » click "Clear Cache".
4. Check Chiffry Secure Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Chiffry Secure Messenger might not work.
5. Uninstall and reinstall Chiffry Secure Messenger. If nothing else has worked, completely uninstall Chiffry Secure Messenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chiffry Secure Messenger not working

2. Fix Chiffry Secure Messenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chiffry Secure Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chiffry Secure Messenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chiffry Secure Messenger may not be able to connect to the Internet when running in the background.