Contact adidas Headphones Customer Service

Why should I report an Issue with adidas Headphones?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zound Industries International AB to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Empower yourself through sound - connect your adidas Sport headphones and go out running.

2. Use the adidas Headphones app to conveniently control and customise your adidas headphones features, allowing you to focus on your run or workout.

3. The adidas Running app and account is required for the adidas Running feature.

4. This app is designed for and works exclusively with adidas ZNE 01, RPD 02 SOL, Z. N. E. 01 ANC, FWD 02 Sport, RPT-01, FWD-01 and RPD-01.

5. A Spotify premium account is required for the Spotify action button feature.

6. The Google Assistant requires the Google Assistant app and may not be available in certain languages and countries.

1. As i write these words, the app is continuing to search for the earphones, which are in my ears, blasting flat sound from Amazon Music.A simple UI design, the app let's you link your adidas headphones with Spotify and your chosen Spotify playlists.

2. I'll end up not using the buttons like this.The headphones are 10/10 amazing (long lasting battery, great sound, comfortable) but the actual app is absolute garbage that often won't even open, just goes into trying to set up the headphone that have already been set up multiple times.

3. Nothing works even after resetting the earbuds, restarting the phone, reinstalling the app, deleting data and cache! Very disappointed.On Samsung galaxy J7 and older, the app keeps searching for headphones, while I'm connected already with bluetooth or not connected at all.

4. 3 stars because it doesn't allow you to connect the headphones to any other music service, which would be an obvious update.

5. Could you guys please include that in the next firmware if technically possible? The headphones are great and I want to keep them but these sounds are way too loud.

6. It asks me to go to Bluetooth settings and select the headphones, but they are already connected to the phone.

7. Doesn't impact the headphone experience too much because you don't necessarily need to use the hardware but it makes it difficult to check battery life and it's an annoying thing to struggle with.The app is pretty good.

8. The headphones are in pairing mode during this process.The earphones are so good, but the app is flimsy.

9. 9/10 times the app reports the headphones are out of range while I am listening to music in them.

10. It would be great to see an upgrade for connections to other music services.I can't update the firmware for my Rpt-02 sol.

11. Really frustrating!After successfully connecting and pairing the earbuds, the app is stuck at 'searching for headphones' forever.

1. Fix adidas Headphones Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart adidas Headphones: Restarting the app will resolve most errors.
2. Update the adidas Headphones App. Here is how:
   1. On Android goto PlayStore » Search for "adidas Headphones" » Open adidas Headphones » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for adidas Headphones » click "UPDATE".
3. Clear adidas Headphones app cache: Clearing cached data will force your app to retrieve the latest data directly from adidas Headphones servers.
   1. On Android, goto Settings » Apps » Select "adidas Headphones" » click Storage » click "Clear Cache".
4. Check adidas Headphones app permissions. If any of these permissions required to use your device's features are disenabled, adidas Headphones might not work.
5. Uninstall and reinstall adidas Headphones. If nothing else has worked, completely uninstall adidas Headphones then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing adidas Headphones not working

2. Fix adidas Headphones Server issues & Internet Connection

1. Check network connection: An unstable Internet will make adidas Headphones be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to adidas Headphones not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, adidas Headphones may not be able to connect to the Internet when running in the background.