Published by Zound Industries International AB on Aug 22, 2024

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Why should I report an Issue with Marshall Bluetooth?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zound Industries International AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Marshall Bluetooth

1. You can fiddle with more detailed adjustments if you’re that way inclined, like equalisers and noise control for headphones – everything is there to help create your perfect fit.

2. There’s no longer just a dial to twist when your favourite song comes on, then guard to make sure no one else touches it.

3. It’s using the powers of technology for good, and ultimately with you in control, better playlists for all.

4. And if apps aren’t your thing, you can still use our products without it. Using the app is simple.

5. With the app, you can crank up the volume from the kitchen and there’s nothing anyone can do about it.

6. Just connect your devices, adjust the volume, and get on with your life.

7. Things have moved on.

Marshall Bluetooth Customer Insights

1. Being unable to change equalizer, customize taps, or even toggle eco charging mode has made my earbuds feel pretty useless currently.Zound Industries International AB, why not give an option to turn of sounds triggered when a bluetooth device connects on or off, the same way you allow to turn off speaker on/off sounds? Woburn II speaker allows two phones to connect at the same time and makes a sound every time any of those phones connects and disconnects.

2. Everytime someone else uses the speaker I have to remove the speaker from the app, forget from the Bluetooth settings, restart my phone.

3. Now my speaker works.TRUST THE REVIEWS, DO NOT USE THIS APP!! Our Woburn II was working fine until we installed the app and it told us to update the firmware.

4. Even after uninstalling the app, forgetting the bluetooth and factory resetting the speaker multiple times, we still can't get it to work.

5. It also let me turn off the annoying noises the speaker makes when turned on/off and connecting/disconnecting.

6. All the settings are there and it's great being able to control my speaker through the app.

7. The only ACTUAL issue someone may have is two previously connected phones fighting for connectivity, and I feel like this app could solve that problem by allowing you to set priorities in the app on who's phone comes first.

8. App doesn't work .. my phone pairs and connects to Motif just fine.

9. However, if the issues that are affecting my Motif buds were affecting the Stanmore, I wouldn't mind much since the speakers have physical knobs for controlling most of what the app offers.

10. No idea what that did for the speaker.Does it help me connect to my speaker? Technically yes.

11. First tried to connect with Bluetooth...my phone said get the app.

Steps to Troubleshoot & Fix Marshall Bluetooth Issues

1. Fix Marshall Bluetooth Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Marshall Bluetooth: Restarting the app will resolve most errors.
  2. Update the Marshall Bluetooth App. Here is how:
    1. On Android goto PlayStore » Search for "Marshall Bluetooth" » Open Marshall Bluetooth » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marshall Bluetooth » click "UPDATE".
  3. Clear Marshall Bluetooth app cache: Clearing cached data will force your app to retrieve the latest data directly from Marshall Bluetooth servers.
    1. On Android, goto Settings » Apps » Select "Marshall Bluetooth" » click Storage » click "Clear Cache".
  4. Check Marshall Bluetooth app permissions. If any of these permissions required to use your device's features are disenabled, Marshall Bluetooth might not work.
  5. Uninstall and reinstall Marshall Bluetooth. If nothing else has worked, completely uninstall Marshall Bluetooth then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Marshall Bluetooth not working


2. Fix Marshall Bluetooth Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Marshall Bluetooth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Marshall Bluetooth not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Marshall Bluetooth may not be able to connect to the Internet when running in the background.

Reported Issues