Published by AntheaFidelia

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Why should I report an Issue with Zip File Opener - Zip File Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AntheaFidelia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Zip File Opener Customer Insights

1. I do not recommend this app at all simply due to the lack of assistance from the developer end and the errors that occurred while using it.I accidentally selected the free week trial to their service, the app didn't even work to zip/unzip files, I then was charged $350 for a years membership because I forgot to unsubscribe after uninstalling the app.

2. I tried out the app for 2 days, then decided to cancel my trial subscription before the 3-day trial period was up, but was still charged $279.99. The customer service is abysmal, and I doubt I'll get a refund: I have a suspicion that a lot of people are bilked outta their $$ by getting charged during the trial period and then ignored subsequently.

3. DO NOT DOWNLOAD THIS APPI hate this app; it doesn't let you download, any files named the same replace eachother, they require you sign up for $200 (with a 3 day trial) and there's no account area to cancel (even though they claimed you could cancel anytime).

4. What a RIP OFF.After attempting to use the free service without putting any card information in, I didn't even see any of the zip files that are on my phone.

5. I am deleting this app.I tried this app half a dozen times before I canceled the subscription and it never did unzip any of my files.

6. I've tried multiple times to contact the developer for a refund as I'm experiencing financial difficulty due to covid, but have not received a response.

7. The banking details must come after the 3-day trial period has ended.

8. It leaves file improperly identified in the file system and leaves refrences to deleted files.

9. This is not viewable from the phone itself but if you connect to a..!!App worked great for the first month or so, then suddenly stopped loading in any new files.

10. If you want to try out something free with good features, try 7zipper.!!Do not use this app for file explorer purposes.

11. I will not subscribe with my banking details just to get a trial period.

Steps to Troubleshoot & Fix Zip File Opener Issues

1. Fix Zip File Opener Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zip File Opener: Restarting the app will resolve most errors.
  2. Update the Zip File Opener App. Here is how:
    1. On Android goto PlayStore » Search for "Zip File Opener" » Open Zip File Opener - Zip File Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zip File Opener » click "UPDATE".
  3. Clear Zip File Opener - Zip File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Zip File Opener servers.
    1. On Android, goto Settings » Apps » Select "Zip File Opener - Zip File Manager" » click Storage » click "Clear Cache".
  4. Check Zip File Opener app permissions. If any of these permissions required to use your device's features are disenabled, Zip File Opener might not work.
  5. Uninstall and reinstall Zip File Opener. If nothing else has worked, completely uninstall Zip File Opener then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zip File Opener not working


2. Fix Zip File Opener Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zip File Opener be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zip File Opener not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zip File Opener may not be able to connect to the Internet when running in the background.

Reported Issues