Contact Zap Surveys Customer Service

Hello good day sir/ma,I cashed out $51.88 using the Amazon option on the 26th of april and I haven't seen it yet please help it was supposed to be for my tooth medication please,

hello good day I made a cashout of $42.37 on April 28 using the Amazon cashout and I'm yet to receive my payment I'll like to get an update please

I been trying to log in done sent I don’t know how many emails to them I want to get in my account they won’t let me my new phone number is 681-305-7236 I would appreciate it if they let me back in I’m up to over 20 dollars

I have waited and emailed for over a month now trying to get my funds of $149 put in my PayPal account and it’s been way too long I still haven’t received it I don’t know what the issue is but I would like my pay I really could use it this is why I do them for my pay if you need any other info please contact me @2708041874 text or call thanks

Hello good day, I cashed out $48.12 using the Amazon option on the 21 april and I haven't seen it yet please help it was supposed to be my medical bill

My payment hasn’t been sent to me and it’s been 6 days. This isn’t 2-3 business days of processing. Hopefully this isn’t a scam if the money doesn’t come through i’ll write a review. it’s sad how much time spent just to not receive the payout. i’ve also emailed and costomer service is awful:(

I have not received payment I cashed out the 5th this is now the 8th of April I still haven't seen pay my PayPal is hendersonamanda484@redacted my home address is po box 439030 pmb 49 San ysidro ca 92143 please send payment to one thanks and have a great day

I have not gotten my pay out from today of $25 I have cashed out on zap surveys today and didn’t Recieve anything in my account

I’ve meant to off received a payment of 25.00 last week but still haven’t received it

What’s going on with zap surveys? When a person cash’s out. Send them their money. Please send my $51.31 to my paypal account. Zap surveys said they sent me an email, but they didn’t. Stop playing games and send myself and other people their money!

hello i can login with my facebook or with my gmail adress and e- mail is well none of them dosent work https://play.google.com/store/apps/details?id=com.zap.surveys

hey so i accidentally cashed out on visa.i don’t have visa whatsoever so i was wondering how i can get my 25 back.

Hi so I cashed out the money on zap surveys and it said it sent to my email and that they sent the payment to my PayPal to check my email . I haven’t received any emails at all from them saying they sent the money . But I never got anything and I keep checking my PayPal and email and still no cash was sent at all . I hope I can get the cash sent to my PayPal I put my time and effort into these surveys .

I've been trying to call that customer support for over a month now because I have not received my very first cash out of over $25 back in December and would like someone to respond back so I can receive money

My cash out got sent to the wrong email after i had told zap to change my email because the email i signed up with got deleted. They told me that everything was fixed and my cash out money would get sent to my new email which it did not. Please get back to me asap I’ve contacted a few different ppl. It’s frustrating.

Didn't get paid zap survey

Hi I have cashed out and and it says y’all sent the payment to my paypal but of course I haven’t received it it’s been 2 months since I’ve cashed out what’s the hood up it’s never taken this long to receive my cash out

My name is Lisa bowers my phone 6102359231 and gmail lisabowes936@redacted have been destroy I had a visa gift card there and I need to access it as it has monies on it I was supposed to receive a hard card in mail and never received it I need my card information sent to new @gmail.com

It’s been 2days an I have not got my pay for doing surveys.I cashed out $25.10 on12/06/2021

I cashed out $25 through paypal. It has been 3 weeks already and i don’t see anything in my paypal account. Tried to contact support so many times. They wouldn’t reply at all. Is this app scam?

The Zap app just said that my cash out was send to my email but I don’t see it

I cashed out $25 Amazon gift card on Zap surveys 2 weeks ago using this email address victorsamuell672@redacted and I have not yet received it, why

Good morning my name is Natasha I cashed out $25 amazon gift card on Zap surveys but its now 9 business days and I have not receive my reward, please address this as soon as possible am very worried because i believe Zap surveys is legitimate and i don't want to consider dropping my rating please check my email address and send me my hard earn gift card thanks as only that will make me continue doing Zap surveys and here is my email address natashavictoria510@redacted

I am Henderson
I cashed out $25.78 on Zap surveys through PayPal method using this email address hendersonfrancis7@redacted and I have not yet received my money on PayPal its over 4 weeks now and i am confused on why haven't it been sent. Please help here is my email confirm and send it to me thanks

I am Henderson Francis
I cashed out $25.78 on Zap surveys through PayPal method using this email address hendersonfrancis7@redacted and I have not yet received my money on PayPal its over 4 weeks now and i am confused on why haven't it been sent. Please help here is my email confirm and send it to me thanks

Hi, I'm writing, because I have the app of Zap Surveys and I have cashed out on August 25th, 2021 with an amount of $34.92 and I received an email from Zap saying that my money was on the way and that it would take 2 or 3 days to process and it's been 9 days and I haven't received anything, and I also wrote to Zap Surveys on the 30th of August and yesterday September 2nd., and I haven't received a reply. So if you could please help me out I would really appreciate it.

Hello I been cashed out with you guys literally today makes a week ago its been well over the 1-2 business day mark.. this is extremely messed up in so many ways I waisted my time doing your surveys.. and I been very patient with the process the whole time all I ask is to receive my money that I worked for and put time and effort into when I could have been using a better app that will actually follow through with what is says its gonna do. Zap surveys suck!

I cashed out from zap surveys using 2 account emails 3 days ago and still haven’t gotten payment-1 From email with jimahmed387@redacted and another with jimahmed333@redacted-I was trying to email zap surveys multiple times this week but they r ignorant heads-I still didn’t get my visa gift card with $41 or so I cashed out with in both-please connect me to manager and have someone get back to me from zap surveys immediately-I really have to buy something online and my rewards didn’t come-someone get back to me as early as possible
Thank u and god bless
Jim

I cashed out on 07/08/21 $33.65 and I still have not received my gift card. I’ve tried emailing them 3 times now and I have not got a reply from them. This is very frustrating considering they always send me my payment.

I have been trying to contact you for a week. I cashed out my rewards Monday 6/21/21 and still haven’t received my gift card. I’ve emailed but can’t get ahold of anyone

U guys didn’t give my money that automatically cashed out and holding it up my hard earned $37.00 in the jimahmee487@redacted account and it has been 3 days and u guys r holding it up that accidentally and automatically cashed out in its own and u guys didn’t reload my account and ignoring everything-not cool
Please
Jim

I have been trying to email u guys from 387 email for days but u guys keep being big idiots and ignoring my request because I never clicked cash out and it was all accident and I never said sent it to 387 account so stop being idiots right now like I said that because i never did u smelly people


U guys have been being idiots and ignoring the accident I made yesterday because I never clicked cash out in jimahmed487 email and it happened on its own and I want to save more money and U guys r being idiots about it now and making it tough for someone who has disabilities and ignoring like crazy and not reloading account. Give me number to call so I can report u idiots


I need the highest manager to get back to me immediately and u guys to stop being idiots as always and ignoring
I said I didn’t click cash out and it happened on its own and I want to earn more money. I never said sent it to jimahmed387@redacted account
Stop playing games

jim ahmed
Jun 23, 2021, 13:25 EDT
I didn’t even say send it to 387 email account
Please this is all a mistake and an accident and I don’t know what happened-the account with email jimahmed487@redacted is not fine and is supposed to have $37. Please. It happened on its own

I told u to sent it to jimahmed487@redacted email-don’t u read? I didn’t even click cash out I am telling u truth and want to build up more money on top of $37. I did not say 387 email account. Don’t u read? Please this was a mistake and happened on its own-last night u reloaded for me. Help


Good afternoon to u zap surveys
It happened again
I didn’t even click cash out in my jimahmed487@redacted email account I have with u guys And I received this surprising email that says I did-I never clicked cash out and it just cashed out accidentally but again this was all a mistake-terrible mistake
I changed my password and everything as was suggested by red Flores last time so if someone can help me by restoring the $37 plus that cashed out by itself in middle of. Night I will really appreciate it-so I can earn a little more before cashing out on top of $37. So if someone can help me by resending this amount back to my account since I changed the password and everything I will really appreciate it-
Please help because this was all big accident
Thank u and god bless all
Please restore the money and send it back soon.
Evidence from screen shot above that account cashed out on its own in middle of night and huge mistake disappointer
Someone please help and thanks
Jim

---------- Forwarded message ----------
From: Jim Ahmed <jimahmed487@redacted>
Date: Wednesday, June 23, 2021
Subject: Fw: Zap Surveys Cash Out
To: "Jim T. Ahmed" <jimahmed387@redacted>





----- Forwarded Message -----
From: service@redacted <service@redacted>
To: "jimahmed487@redacted" <jimahmed487@redacted>
Sent: Wednesday, June 23, 2021, 04:04:30 AM EDT
Subject: Zap Surveys Cash Out



Your Money Is On The Way!





We are getting ready to process your payment! Typically this process takes 2 to 3 business days!

Hi there I have 84.00 dollars pending can please resend me my email

My payment still says pending

I still haven’t received my payment an it’s going on 5 days tomorrow

I Have Not Received my Cashout I cashed out the 30th of may and I’ve sent countless messages about my payment and gotten no reply at all it says payment sent but no it wasn’t

I haven’t received my pay pal cash out yet and I got the email on June 5 th saying it’s on the way and I have contacted zap by email twice with no response and my pay pal Dosent have any pending transactions

I never got my $25.04 it's been 3 days now

Hi I made my first cashout of $26.36 from zap surveys on June 7, 2021, I'm yet to receive any payment. Please look into this and send my payment

They keep changing my email.

I made a zap survey cash out of $25.61 only to be paid $0.01 and I want them to rectify it and pay me in full

cashed out e visa card to chrismc114@redacted never got it 25

I have request my payment and, i received only 0.1 dollars, please give some explanations. Thanks

Good morning, please I made a request of $106.56 yesterday being 10th of may, all I could get is $0.01, a friend that got paid recommended me to this application, I was surprise when I got $0.01 from them, please resolve the issue.

Good day zap am tired of using this app you guys are not real you are a fucking scam I request for my first payment $30 on my zap account (vivoplay1985@redacted) you sent 0.1 cent, also my second payment the same thing... U are fake @zapsurvey app 😭😭😭 and it hard earn money 😭😭 $55
And this is not the first time

i have not received my full payment

i have just received $0.01 instead of $27 what will be the issue?

I cash out for 25.12 to paypal and I haven't received my money it sent me one cent

Can i know the email address that withdraw my zap survey money on 16 April
johnsonmichealz593@redacted

Give me 007:now

I made a withdrawal of $25 and haven't received any response yet please look into it.

hello I have an account under username spc.childers@redacted on your application I've had it for a long time now, but about a month ago I got up to 144 days straight with the daily check in and your application would not let me login to checkin for 145 days and above so it took my daily streak away, I contacted you guys because this was now the 2nd straight time I got to 120 plus days and it screwed me out of checking in, until the next 24 hr period so I was pretty pissed about it. any ways yall fixed my check in and put it back to 157 days because I kept checking in after the date that it wouldn't let me, and yall gave my days back but never credited me with the 150 day checkin for the 3.00 dollars, anyways I got to 187 days as of the other day and the app did it again all day it would not let me check in and it kept crashing on me until the 24 hour period so next day it all the sudden let's me check in again but now I'm back to day 1 I'd really like for you guys to fix this issue and credit me with the 3.00s that I earned, and give me my days back.

I am $1 away from cashing out your site has crashed and I can’t log back in, I have done 100 surveys the last 24 hours so I can be done with this app

jsp

I received a wrong payment. I applied for withdrawal of $27.13 on 18th of march but I only received the payment of $0.01 instead of $27.13. Pls, check the transaction I'd :25085207SR7280354

hi i cashed out and it said that my money has been delivered but i haven’t received it. Can u help me please?

I want to get a Amazon e-gift card but there is nowhere on my zap app. to redeem. I have $28.00

I cashed out on zap surveys since January 14 2021 and you sent $0.01 instead of $25 pls send my money

I cashed out today friday march 2021 i am suppose to receive $25 but i only saw $0.01

I DONT KNOW WHAT YOUR PROBLEM IS BUT EVERY TIME I GET CLOSE TO 150 DAYS ON YOUR LITTLE 3 DOLLAR CHALLENGE YALL JUST HAPOEN TO HAVE A APP CRASH SO I CANT CHECK IN TO MAKE IT 145 DAYS THIS WILL BE THE 2ND STRAIGHT TIME IVE GOTTEN TO OVER 130+ DAYS AND THIS CRAP HAPPENS I REINSTALL THE APP AND NOW ALL OF THE SUDDEN I CAN CLICK THE DAILY CHALLENGE BUT NOW IM BACK AT DAY 1!!!!! GIVE ME MY 145 DAYS BACK THAT YALL HAVE STOLEN FROM ME TWO FREAKING TIMES!!!! I SWEAR IF YALL DONT FIX THIS ISSUE AND GICE MY DAYS BACK I WILL GO TO THE ENDS OF THE EARTH TO RUIN YOUR NAME! THAT I SWEAR TO GOD!!! FIX MY SHIT NOW!!!!!

Good day my name is harry and I made a cashout from my Zap account (harrypottee@redacted) to my PayPal account (harry1pottee@redacted) since 5/2/2021 and I haven't see the payment till date and this thing have made me lost the love that I have for the company am so tired ..
Please help me look into my payment I have alos send alot of message but I could answer me and it unfair.
Thanks in Appreciation

I registered my account Last year Dec 2020... I tried to cashout my hard earned $25 to my paypal account after reaching the threshold, sadly I haven't receive the payment till now. I have ensured to follow duly the instruction given for a successfully withdraw. Please, resolve this issue. Account Gmail: danielpeters455@redacted

Hi Zap
I registered and tried to gather the hard earned $25 and request to my paypal account after reaching the threshold, sadly I haven't receive the payment till now it is past a month now. I have worked hard and give a good review on surveys taken with my sweat and data. Please, resolve this issue.
Account Gmail: peterjammy191@redacted

I registered my account Last year Dec 2020... I tried to cashout my hard earned $25 to my paypal account after reaching the threshold, sadly I haven't receive the payment till now. I have ensured to follow duly the instruction given for a successfully withdraw. Please, resolve this issue.
Account Gmail: danielpeters455@redacted

Good day I actually request for a payment on my PayPal account (harry1pottee@redacted) on Feb 2 and I haven't see the payment yet please help me with look into my account and send the payment. Thanks in Appreciation.

Good day I actually request for a payment on my PayPal account (harry1pottee@redacted) on Feb 2 and I haven't see the payment yet please help me with look into my account and send the payment.
Thanks in Appreciation

I hope u got my email from night mr Flores sir - late at 2 am - please check it -are u there?



Yes thank u for ur quick one day response mr red Flores -really appreciate it. U know-PayPal recently sent me an email saying my account has been fixed and restored-

We reviewed the information you provided for Reference ID - PP-L-176150662135 and have removed the limitation placed. You’ll now be able to access any feature that was limited before.

We appreciate your patience in helping us resolve this issue.

As it says here-so yes-I will give u a final confirmation on when u can send the money again $25.33. Thank u for agreeing to resend the money back to the bank account. Only one thing though-will there be a time limit on when I should cash out the money once u send it? The last payment u guys tried to send of $25.33 said this at first-:

Apps that Pay, LLC has sent you $25.33 USD
Note from Apps that Pay, LLC:
quote Zap Surveys Cash Out

Thanks for using Zap Surveys! Enjoy your hard-earned, free money! If you have the time, we would love if you could write us a genuine review about your experience with Zap Surveys in the App Store or Google Play Store! Thanks, and congrats on cashing out! quote

Transaction Details
January 19, 2021

Money received $25.33 USD

Get your money in just a few easy steps. Claim it by February 18, 2021 or it will be returned to the sender.

I don’t know who it was that wrote that-wether it was u guys or PayPal but there was not on the bottom that said I had to cash out by February 18 2021 otherwise money will be returned to u guys.

But as u guys know- right now is the pandemic and there is really nothing i can do right now or there is no way for me to go to bank to create bank account to cash out the money from PayPal-

So my worry was that if u guys do send the hard earned $25.33 back to my PayPal account that now got solved-will there be another strict timeline on when I should cash out or will that money be there and can I cash out anytime I want from PayPal? Even when things are safe in august say? Do u guys require a certain date on when I should cash out once I send it or can I cash out any Time I want? Let me know and thanks-

I hope there will be no limits on when I should cash out the money or a certain date and I can cash it out any time I want even if it is in 5 months now from now in august when virus gets under control

Let me know red Flores and thanks

Jim

I need credit for the surveys I have done.

I requested withdrawal through my paypal since Tuesday and I only received 0.01$ my email is ojekaledavid8@redacted pls kindly get my to me......I have send different mail but still no reply

I have been trying to reach u guys for past week but no one has been responding and just ignoring. I emailed u guys many times to zap survey - someone please email me back as soon as possible or text me at 13479056116 so I can describe the problem- please- important emergency problem with money so please ☹️😭😭😭😭

I requested withdrawal some days ago but I was only paid 0.01cents and I have proof
Please i need my payment in full very soon

Please i was only paid 1cent after cashout, solve the issue and please pay me my money I worked so hard for

I cashed out through Amazon,i was yet to pay

I received $0.01 instead of $26.50 when I cashed out, I've mailed the support team on several occasions, but all efforts proved abortive. Please kindly assist me on this. Thanks

I need you to pay me my money....
I make a withdrawal on 17th December 2020 but I am yet receive my payment and you said nothing about it.
Please just do the needful.
Thanks

I have been waiting since the 23rd for my cash out where is it

team has been three and a half days what am I going to get my money I cashed on November 4th and never got my money I've been doing zapp a long time and really looked to it because of the pandemic and other things to have extra money so I would like to keep doing it but I want my money please

I need my email changed to bugabunny45@redacted. Can you help me or get someone to help me? Please.

I cash out but got 0.001 instead of my full payment

I m not login zap survey and password not reset showing error couple invalid email. and customar support not supportable and not reply my mail.

Hi i was wondering of the status of my survey that i cashed out like a week ago

I never received my Amazon cash out of 28 bucks. It’s been 2 weeks. Never had an issue with this app until now! What’s taking so long ??

I have the zap surveys app for quite long time now. Recently I’ve been trying to log in to my account because I have a large sum of money in there and I want to cash out . I can’t log in because it said”loading ...” I’ve been trying to email the customer support but no one has got back to me yet!! It’s been a long time now.

Trying to find out where's my 25.27 payout is

I cash out but it gave me the wrong cash out email

I HAVE NOT RECEIVED MY $25 VISA E-GIFT CARD AND IT HAS BEEN MORE THAN 2-3 DAYS

I was in the process of doing a survey snd got kicked out the app. When trying to log back in it just kept saying loading snd would not let me log back in. I had about 9 dollars in my account but when it kicked me out my balance said zero. How can this issue be resolved?

Give me back my money and answer my emails!!

Hi i cashed out on november 25 it was on amazon giftcard today i opened my zap surveys app and there it said the payment was sent on nov 25 i went to my email and the only thing they sent on november 25 was letting me know i cashed out and it will come in 2-3 days if you can resend the code to my email megabaheem@redacted that would be helpful i would also leave a 5 star review

I haven't received cash out of my paypal.

I'm owe 25 for doin surveys been waiting almost 3weeks and hvnt got paid yet

i have done multiple big cash surveys and no money is loading

Hello, I am a user of Zap Surveys. On November 3, I made a $25 Cashout to my PayPal account. On November 6, I verified the cash out via an email that I was sent by your support team. However, nearly a week has passed and I have received no money. I have attempted to get in contact with customer support, but I have gotten no response from anyone. I have sent multiple emails and messages but no one has reached out to me. My Zap Surveys Account Email is scatmanreincarnated@redacted, and my PayPal account email is youngpatterson17@redacted. In my previous emails and messages, I have sent proof of my PayPal account existing, as well as proof that I made the cash out. I can provide further proof of me not receiving this money if necessary. Please respond to me ASAP.

I did not receive my cash out from zap surveys. I selected the Amazon gift card and it hasn’t came yet. I cashed out $26 on November 6th of last week. Thank you for your help, I appreciate it.

I have sent several messages through the app that haven’t been answered in regards to not receiving my money in my PayPal account from cashing out on September 19th.

Try to login to zap app