Contact Zap Surveys Customer Service

I've want to know where is my mastercard $10 from zap survey please

Cashout issues using mastercard

Hi
Just downloaded Zap app but I can't seem to take surveys as I receive message that I can't connect to server.

My Internet works on all other apps and sites except Zap

Am I doing something wrong. Please help

TIA
SG

Why haven't I received a mail yet, after requesting for payment via PayPal, with this email: samsonbankole181@redacted

Bonjour j'ai téléchargé votre application effectué le travail demandé et arrivée à mon premier paiement mon compte est devenu inaccessible....svp aidé moi a rétablir mon compte
pourquoi arrivé au niveau de paiement je disparaît peut-être une arnaque ? J'espère que non car j'irai jusqu'au bout
Dans l'attente d'une réponse cordialement David

Hello,
My phone recently broke and I had about 12 dollars on my zap account. I don't know how long it'll take for my phone to work again since that was the only place I was logged into my account. I can't log in on any other device. The account is connected to francescaece@redacted. It would be very kind of you to send the money to the paypal account linked to this email adress

Still now my earnings not receive on account paypal account

I have not received payment for almost 2.months

I withdrawed $10 since Tuesday 12 December and am yet to receive my payment 😭😭 please help me

Hey,Whats wrong with Zap cash out.The process is not going through.

I already Cash out using this email it's been more than one month now and i still wait but I didn't get anything 😔 please help me to solve this problem.

I already Cash out 18.31 with this email aminugusman7@redacted it's been more than 3days and i still wait but I didn't get anything 😔 please help me to solve this problem to that I will receive my payment.
Kind regards

My name is Umar
Username:xowiro3664@redacted I cashout $10 from this account through Amazon but I haven't received my payment

Please I made a withdrawal on Zap Survey with the account attached to this email address with the option of an Amazon gift card ($26.28), but I didn’t receive it till the time of writing this email to you please process my payment request thank you as you comply.

I placed a withdrawal of a certain amount from the platform. I cashed out using the Mastercard gift card and it's over 3 business days and I'm yet to receive any incentive.

Hello zap
I already Cash out 19$ it's been more than 4 days and i still wait but I didn't get anything 😔 please help me to solve this problem
Kind regards

I made withdrawal of $21.00 MasterCard on zap to this exact email sending this payment request please process my payment request please

I haven't received my masters card payment prove of $21.00 What my status
Please process my payment thank you zap survey.

I hope this message finds you well. I am writing to bring to your attention an issue I have encountered regarding a withdrawal request. I submitted a PayPal withdrawal of $20.25 on (Jedijeb27@redacted)on 12:27 yesterday Friday and I have not received the funds as of today's date. I understand that delays can occur occasionally, but it has been an unusually long time since the request was made.

I kindly request your assistance in resolving this matter

promptly. Please investigate the status of my withdrawal request and provide an update at your earliest convenience. I appreciate your attention to this matter and thank you in advance for your prompt action

I hope this message finds you well. I am writing to bring to your attention an issue I have encountered regarding a withdrawal request. I submitted a withdrawal request on this account (kjw2798@redacted), withdrawing to this account (kjw2798-1@redacted) on the 11th July, 2023 and I have not received the funds as of today's date. I understand that delays can occur occasionally, but it has been an unusually long time since the request was made.

I kindly request your assistance in resolving this matter

promptly. Please investigate the status of my withdrawal request and provide an update at your earliest convenience. I appreciate your attention to this matter and thank you in advance for your prompt action.

I cashed out my $25 to my Paypal account and I haven't received it can you give me some information on why I haven't received it

Hello..

Please I made a withdrawal on Zap Survey with the account attached to this email address with the option of an Amazon gift card, but I didn’t receive it till the time of writing this email to you.

Zap survey is hard to get to the minimum amount before withdrawal and it also came highly recommended to experience something like this, only if you guys are trying to discourage people from surveying with your company. Please I will really appreciate if I can get my reward immediately, it’s my hard work and I deserve it. Thanks.

No complaints

I request for withdrawal of $28 using the mastercard option since 23rd of February, 2023 I never received the fund neither was the fund reversed

I haven’t received my first cash out of $25 and the app will not allow me to scan when at local stores

Hello good morning sir please I made a cashout since last week through amazon card on 13-10-2022 but till now I have not received anything yet can I know what wrong with my account or why my cashout have not been sent thanks.

I haven’t gotten my Amazon gift card, and I cashed out on 7/31! This is ridiculous, seeing as the app requires you to reach $25 to cash out. Even worse, they won’t respond to customer complaints.

My cashout from "fierabarr@redacted" to "richardoyediran1@redacted" for a month now hasn't arrived. Please I need a feedback

Good day sir/ma I Cashout today Vai PayPal and i'v not received my payment yet please check it out for me if there's any problem that might have be the curse

Good day please I Cashout Vai PayPal this morning i'v not received my payment yet

After following up with the terms of this app and working so hard to earn 25.14$ with my account at prnkpandey00@redacted. I placed a withdrawal to "gibsonlauren799@redacted" and haven't gotten my reward for a month now. Contacted their customer support but to no avail I'll really appreciate your feedback on this

My cashout from "fierabarr@redacted" to "richardoyediran1@redacted" for a month now hasn't arrived. Please I need a feedback

It’s been months and I still haven’t received my cash out

I want to cancel my recent cash out I don’t have access to the email that the cash out is going to I want to reset my email to brell1029@redacted so I can receive my money

My balance is incorrect now for 2 weeks and the app is stopping when you have gone to 88% of survey it’s stopping and when I finished it’s not giving my points I’m owed 4.06 for complete surveys. My daughter finished hers never received her 31.00 it’s been 3 weeks. Can you please correct my balances I don’t like anything to waste my time . Please correct my account I’ve been waiting for weeks even though you said 1-2 days. We’re contacting BBB and filed a report under fraud and scams Because she told about the surveys we take our time and do them you Rob us of our time and now the money. It’s been 3 weeks waiting for cash out payment fraud and scam

I am fighting with someone about some money I am owed. I saw an offer for Disney+ where if I sign up I will get $17.50 into my account. That was almost 3 weeks ago and I still haven't gotten the money and support will not respond. It states, and I have a screenshot, showing that the money would go into my account immediately and it hasn't. I want my money that I am owed.

When I cash it out I didn’t see the money even through it said it has been sent I look if their has been something wrong with my email but it was the exact same I don’t know where the money is

The app said I received my payment but I haven’t

Good day..
I withdrew since Monday under the Amazon card option and the dash board on my profile is showing payment sent, but I didn’t get any card.. so my question is which payment was sent to which email address.
Taking The survey is so tedious for anymore to finish surveying and not get his/her reward. I still don’t want to believe you guys are exploiting your workers. Because that is exactly what it’s starting to look like.

Hi I’ve been trying to contact zap for 2 months I need help I can’t cash out also there’s been daily surveys for over nearly 3 weeks, please fix this asap thank you

I hit 25$ Goal in zap surveys it’s been a three weeks now and still no email or text giving me my visa e-gift card! I contacted their customer support about 10 times now and still no answer!

Susan.oldaker@redacted
8/6 cash out reward still not received.

8/6 , 4/11 never received email could someone reply or resend.

Im having issues with logging into other account whic is why i had to create this one

I have completed 2 cash outs worth a total of $50 but never got the gift cards sent to my email despite the app saying they sent it.

Zap surveys stole 5$ from me !!!

I have proof of all the survey I did on zap surveys and the amounts of money I’ve Made is over $50$ which I sent to my PayPal account and it never went through and the $50 is gone

I’ve cashed out $25 twice this month to my PayPal account from zap surveys and the money has disappeared is not in my account PayPal said o have no pending transactions??? I should have $50.20 !!!!!!!!!!!! The 1888 number no one answers I’ve emailed zap over 25 times no reply!!!

I didn’t get the Amazon card after withdrawal, but it shows on my zap app dash board that payment has been sent, so my question is which payment was sent when I didn’t get the Amazon card.. could it be that the app is start exploit people after the hard work needed to arrive to withdrawal stage.

Hello, I have cashed out a gift card and it says recived, but I have not received anything. Could you please help?

I cashed out on zap surveys & still have not received my money .

Hi! I forget my email address password. When i get my cash out? My zapsurvey account email : yushetahenderson@redacted
My paypal email: ttacoop60@redacted

I still haven't received my PayPal cash out

What’s wrong with zap surveys I was on it and went through zap surveys for Walgreens then got nothing

I need my money sent to PayPal since I can’t log in or nothing and I haven’t been able to do surveys send my money to my PayPal and I’m done with u thanks

I cashed out for the first time tonight for around 25 dollars through PayPal it says it went through but I was never payed.

I need my money that I have on zap surveys on my PayPal card because zap surveys won’t let me log in do surveys or nothing so I need my money I have on there sent to my PayPal thanks

Won’t let me log in and said I didn’t have an account with them they deleted it I had money on there u haven’t been able to do surveys for about a week now they should have to pay me for that to

Hello good day please Mr red I cashout $26.27 and haven't received my payment using the Amazon option I'll like to get a respond please

Still haven’t received my cash out for a Nike eGift card, that I cashed out on June 5, 2022.

Have you guys sent my money to the account I said it's nilsengregg1@redacted let me know thanks once again this is ridiculous

Idk what is taking you guys so long to answer me and send my money this is beyond ridiculous once again and last time send it to nilsengregg1@redacted that's my PayPal account I see you sent it to shermaineskipwithcrump@redacted but I told y'all to not send it there seems it to other one now please get back to me thanks

I have been using this app for maybe 6-8 months and never really had many issues but I subscribed to Disney plus because I love Disney movies it’s going on 2 and a half weeks and I still haven’t received my cash back yet. Thank you for your patience

I'm still waiting for my money why once again please send it to nilsengregg1@redacted you sent it and PayPal didn't accept it sent back it was closed get back to me thanks this is way too long

I'm still waiting for my money why and told y'all where to send it nilsengregg1@redacted send it now

I can’t access my zap surveys profile due to me not having an updated email. It’s hooked to this email that I don’t have access to

Cashed out $100 to a Nike eGift card on June 5, 2022, but I still hadn’t received it.

Where is my money I'm getting mad

I'm riding you guys again because I still have not received my money it's been 7 days this is ridiculous You can send them money too nilsengregg1@redacted or shermaineskipwithcrump@redacted I've been emailing you all day I'm starting to get aggravated can you send my money right now and email me right now

I did the zap surveys and ask my money 4 days ago why haven't I got it it said one two three so can you please send my money now

My money for my last cash out was sent to the incorrect Gmail please help

Hello please I cashed out $28 Amazon card and I haven't received it please look into this,

I cashed out my points from zap survey 69$ To get an Amazon gift cart, in 05/31/22 . But I still didn’t received it. Please send it to me . Thank you.

The reason why I am texting you guys is because I had to change my email . And I have a new email which is the one on top and I lost 22.55 it's stuck in my old email how do I get it transferred to my new one

I cashed out $25 because I really need the cashout now I haven't seen a dime,I usually cashout $40 or above,now I have not seen any mail please look into it,I really need it

Please I cashout $25 still haven't seen anything please help 😭😭😭😭😭

Where did u send my 26 dollars to because I didn’t receive it

I still haven’t received my money it’s been going on a month

I cashout on zap survey mobile app $37.32 Amazon giftcard getting to a week i have not received any mail of my reward or the giftcard please help

I cashed out on zap survey mobile app $44.69 Amazon giftcard but have not received it yet please look into it thank you,

I cashed out $30 on the zap survey app Amazon option which was not accredited to me please look into it for me.

Please help i cashed out of zap surveys $36 Amazon gift card option and i haven't seen it,please help i use it to support myself financially.

Please i cashed out $39.99 dolar and i have not seen it yet please help i really need it 😭😭😭😭😭

I haven't been able to log in for 3 weeks now and it keeps saying surveys are not ready

I'm currently at 12& some change. And since then every survey I take says unfortunately I don't qualify I'm hoping that you're not one of them apps that say you cannot withdraw to get to this certain amount and then you never can get to that amount you just keep playing or keep answering surveys and you think you're going to get it you need that one penny to withdraw you can never get it I hope you're not one of those scam artist apps. Because I take my time for my children and every other schedule thing I have going on to be loyal to your program your rewards into your surveys for me not to be getting scammed out of my time

Please i cashed out $35. Amazon option and i have not yet received it please help,😭😭😭😭

Haven’t received anything yet

Please I haven't seen my $35.38 Amazon card from 12 may

hello good day please I cashed out $26.05 and I'm yet to receive my card please look into it please

hello good day please I cashed out $35.38 am and I'm yet to receive my card please look into it please

hello good day please I cashed out $75.52 on may 12, and I'm yet to receive my card please look into it please

Please i Cash out $30.49 and i have not seen it please help,i really need it

Hi I received a message in the app that my payment was sent to my email but they didn’t send anything

hello good day please I cashed out $61.28 on may 5, 12 am and I'm yet to receive my card please look into it please

I cashed out using Amazon still waiting for it
And there's a problem with the ads when doing location survey

someone got into my account and cashout please jst redirect the payment to uriehope87@redacted that's my PayPal account

I cashed out my Zap Survey app for a Visa in the amount of $115. I never received it, although it says it was sent to my email address on April 29..... I haven’t received anything.. Please help

Can you please respond,I have worked hard for this cash out, dedicated a month on doing surveys and didn't get paid it awful,why? I was planning on using the payment on my tooth medication, It will be much appreciated if I get a reply from you at least to know why I'm I not being rewarded, I've used zap support platform in reaching them,I've also contact the through here I've got no response whatsoever,what have I done wrong,

I cashed out on 04/29/22. It always it was sent to my email and it was not. Can I please get an update so I can give an honest review?

Please i cashed out $33.44 on 3/3/2022 with amazon option on my smartphone and never got the cashout,all effort in reaching the customer support was futile, please i will like to know the reason for the failed cashout,thank you