Contact Zando Online Shopping Customer Service

Why should I report an Issue with Zando Online Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zando to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Shop the latest fashion and lifestyle on Zando – Africa's biggest online fashion store.

2. The Zando app is easy to use, allowing you to get all your online fashion and lifestyle shopping done at the tap of a finger.

3. The process is simple, choose the type of delivery you’d prefer, how you’d like to pay and where you’d like to receive your order.

4. After you’ve selected the item(s) you want to shop, checking out will be an absolute breeze.

5. Get access to a wide range of clothing, shoes and accessories, weekly deals and over 600 top brands.

6. Shop anywhere, anytime - fashion at your fingertips!

7. Tap the heart icon and save all your must-shop items into one easy-to-find place for when you’re ready to add to cart.

8. Making your payment online is super SAFE and SECURE.

9. Refine your selection by filtering by size, colour and/or price range.

10. We have 4 payment options for you to choose from including cash on delivery.

11. Find what you’re looking for with ease.

1. I downloaded the app and was really looking forward to shopping for shoes - especially but, I noticed - during the "account setup" phase that, try as I may, the app forcibly sets my postal address to a neighbouring suburb, 22 kilometres away! I thus promptly deleted it from my device.Using the Mobile Zando App, I tried using the Instant EFT option for a payment.

2. How the heck do I scan a QR code when I need to physically log into my banking app to scan the code? Who designed this user journey? Did you test it out using the Standard Bank app??? Gosh, this is SOOOO frustrating! There was no other option other than to scan the QR code.Zando has kicked me out of my login on the app two times now.

3. There are also duplicate items when you browse and as soon as you add an item to your cart and choose to continue shopping you are not routed back to your place and must start scrolling through all the items from the top.It's an okay app.

4. I got to the stage where I logged into my bank account, but I was then asked to scan the QR code to confirm the payment.

5. On the Zando app, it is very easy to miss the "Earn Ebucks" part, it does not appear on the screen unless you keep scrawling down.

6. There's just a little bug recently, when you go into a item to have a better look of them and go out again to scroll down to see the other items, all the same items already viewed reappear for like multiple times again.

7. Consider making the images larger within the existing block of the grid.The new experience is improving although it still takes long to find what you are looking for.

8. It's very frustrating scrolling through hundreds of sale items and then none are in your size.

9. I will change review once sorted.Some UX/UI feedback - while the new look is nice and clean, the product images are so small that it makes it difficult to see.

10. So now one must only scroll through the items without going into them in order not to see the same items over and over again.

11. I don't understand why? I do still like shopping at zando very good online store.Ridiculously substandard app.

1. Fix Zando Online Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zando Online Shopping: Restarting the app will resolve most errors.
2. Update the Zando Online Shopping App. Here is how:
   1. On Android goto PlayStore » Search for "Zando Online Shopping" » Open Zando Online Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zando Online Shopping » click "UPDATE".
3. Clear Zando Online Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Zando Online Shopping servers.
   1. On Android, goto Settings » Apps » Select "Zando Online Shopping" » click Storage » click "Clear Cache".
4. Check Zando Online Shopping app permissions. If any of these permissions required to use your device's features are disenabled, Zando Online Shopping might not work.
5. Uninstall and reinstall Zando Online Shopping. If nothing else has worked, completely uninstall Zando Online Shopping then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zando Online Shopping not working

2. Fix Zando Online Shopping Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zando Online Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zando Online Shopping not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zando Online Shopping may not be able to connect to the Internet when running in the background.