Published by YuppTV

Report an issue with YuppTV Dongle Remote.
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Why should I report an Issue with YuppTV Dongle Remote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of YuppTV to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About YuppTV Dongle Remote

1. Make your Android Phone/Tablet a remote for YuppTV Dongle.

2. Great feature to browse Internet on this app and push the content to your TV Screen!

YuppTV Dongle Remote Customer Insights

1. Guys dont download this app.It is working very well, but the ok button doesn't work.Very nice addition to the YuppTV dongle! Makes it very versatile.

2. They just said it won't work.Unable to find dongle in same Wi-Fi and couldn't find even with IPHope you want to do better for me.It does not detect yupp tv dongle.

3. Why not just show the default phone/tablet keyboard?Never connect to Yupp tv Dongle, and no help from online chat regards this.

4. I manually added the IP and it Works, but OK button is not working, so unable to watch anything.

5. It keeps on searching dongle but never finds.After installing it only keeps searching the dongle.

6. Ok button doesn't work.

7. If I had to nitpick, I would say the keyboard on this app doesn't have the return key which could be a pain while browsing.

8. phone model: Google Pixel XLSuch a waste app.

9. Keybord also very bad.

10. I even tried entering the IP manually.

Steps to Troubleshoot & Fix YuppTV Dongle Remote Issues

1. Fix YuppTV Dongle Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YuppTV Dongle Remote: Restarting the app will resolve most errors.
  2. Update the YuppTV Dongle Remote App. Here is how:
    1. On Android goto PlayStore » Search for "YuppTV Dongle Remote" » Open YuppTV Dongle Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YuppTV Dongle Remote » click "UPDATE".
  3. Clear YuppTV Dongle Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from YuppTV Dongle Remote servers.
    1. On Android, goto Settings » Apps » Select "YuppTV Dongle Remote" » click Storage » click "Clear Cache".
  4. Check YuppTV Dongle Remote app permissions. If any of these permissions required to use your device's features are disenabled, YuppTV Dongle Remote might not work.
  5. Uninstall and reinstall YuppTV Dongle Remote. If nothing else has worked, completely uninstall YuppTV Dongle Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YuppTV Dongle Remote not working


2. Fix YuppTV Dongle Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YuppTV Dongle Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YuppTV Dongle Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YuppTV Dongle Remote may not be able to connect to the Internet when running in the background.

Reported Issues