Contact YuppTV STB Remote Customer Service

Why should I report an Issue with YuppTV STB Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of YuppTV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. YuppTV STB Remote app gives users a rich experience in navigating Scope through Mobile.

2. With the help of casting and mirroring, users can enjoy music, videos and family albums on TV with a single tap by the help of this app. 1. 2. 3.

3. This app brings an experience of second remote to the home and lets you control the TV you have never seen before.

4. The app will be paired by now and you can access the whole navigation of YuppTV Scope through the app.

1. I've been worried of what to do if my Yupp TV remote went broken & you guys just solved my worries! Thanks!❤Stupid system.

2. One tip guys, if your app is showing that "STB is not connected" means you are not using the same router for both your Yupp TV set top box & Yupp TV scope in your mobile.

3. Make sure if you are using home WiFi for set top box, then use the home WiFi on your mobile too while operating the remote.

4. You need not worry about purchasing a new remote control when you have one on your device.Nice app.

5. This app is saying yupptv connected but when click no response.

6. Remote broken and they can't send new one.

7. It gets connected but no response upon clickingIts worth it.

8. My remote was not working and I came to know about this app.

9. Superb app! Works well with my YuppTV STB.

10. So both router are same & connection are established.

11. They can't even ship the remoteWon't work in New phones.

1. Fix YuppTV STB Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart YuppTV STB Remote: Restarting the app will resolve most errors.
2. Update the YuppTV STB Remote App. Here is how:
   1. On Android goto PlayStore » Search for "YuppTV STB Remote" » Open YuppTV STB Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YuppTV STB Remote » click "UPDATE".
3. Clear YuppTV STB Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from YuppTV STB Remote servers.
   1. On Android, goto Settings » Apps » Select "YuppTV STB Remote" » click Storage » click "Clear Cache".
4. Check YuppTV STB Remote app permissions. If any of these permissions required to use your device's features are disenabled, YuppTV STB Remote might not work.
5. Uninstall and reinstall YuppTV STB Remote. If nothing else has worked, completely uninstall YuppTV STB Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing YuppTV STB Remote not working

2. Fix YuppTV STB Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make YuppTV STB Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to YuppTV STB Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, YuppTV STB Remote may not be able to connect to the Internet when running in the background.