AppContacter
Contact Pockyt Customer Service
Published by Yuanex Inc. on Jul 23, 2024
Report an issue with Pockyt.
Send the customer service your feedback so they can fix your issue asap.
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Why should I report an Issue with Pockyt?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Yuanex Inc. to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pockyt Customer Insights
Steps to Troubleshoot & Fix Pockyt Issues
1. Fix Pockyt Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Pockyt: Restarting the app will resolve most errors.
- Update the Pockyt App. Here is how:
- On Android goto PlayStore » Search for "Pockyt" » Open Pockyt » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Pockyt » click "UPDATE".
- Clear Pockyt app cache: Clearing cached data will force your app to retrieve the latest data directly from Pockyt servers.
- On Android, goto Settings » Apps » Select "Pockyt" » click Storage » click "Clear Cache".
- Check Pockyt app permissions. If any of these permissions required to use your device's features are disenabled, Pockyt might not work.
- Uninstall and reinstall Pockyt. If nothing else has worked, completely uninstall Pockyt then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Pockyt not working
2. Fix Pockyt Server issues & Internet Connection
- Check network connection: An unstable Internet will make Pockyt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Pockyt not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Pockyt may not be able to connect to the Internet when running in the background.
