Contact YourMechanic Customer Service

Why should I report an Issue with YourMechanic - Technician App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of YourMechanic to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once you have joined the YourMechanic platform, you will receive a PIN to log in.

2. This app is for technicians on the YourMechanic platform ONLY.

3. Please DO NOT download this application unless you are an active mechanic on the YourMechanic platform.

1. I live in the mountains and everyone commutes to the city but apparently they know better than I do.the company is horrible they have no knowledge of service or vehicle's a continuous problem with parts be incorrectly ordered incorrect service offered to customer and wrong information feed to customer not only do they state that they practice transparency in the company and is not so because the charge more than they pay for the parts but also make 60% off the mechanics labor a company with no overhead making double on everything this company is a rip-off I know first hand I was working there.My partner does this on the side.

2. The parts are ridiculous but its the same at any shop or dealership trust me!! I get a real person if I have a question and yes you have to be set up a mobile mechanic (ie suv or van, tool box in vehicle, able to perform at your skill level)Signed up with the idea of using my knowledge and make some much needed side money.

3. Mobile mechanic is an interesting idea, but real shops exist for a reason.My husband uses the app for work, and it is regularly updated.

4. Parts of it do not expire even after you have terminated the working relationship.I use to do mobile mechanic work.

5. That entails all aspects of a business including a trade name, unemployment insurance, workers compensation and all because municipal documents required to work in any city that you are dispatched.

6. Platform allows customers to self diagnose their cars by pointing and clicking, costing me time and fuel running around getting unnecessary parts.

7. The company is a great way to start your business as a legit mobile mechanic.

8. Keep your money go to shop or find a mechanic you can really hold accountable.This is a massive setup for anyone who applies.

9. The workflow is Excellent!I have worked as a master technician for them a little under 3 months and I easily clear almost 1000 for a solid weekend of work.

10. I clearly stated where I was willing to go for service calls but was still sent to bad sections of town where I was constantly looking over my shoulder and wishing that I brought my gun.

11. Still got texted later on to tell me how much money I could make and to inform me that they were having an event nearby to sign up new techs.

1. Fix YourMechanic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart YourMechanic: Restarting the app will resolve most errors.
2. Update the YourMechanic App. Here is how:
   1. On Android goto PlayStore » Search for "YourMechanic" » Open YourMechanic - Technician App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YourMechanic » click "UPDATE".
3. Clear YourMechanic - Technician App app cache: Clearing cached data will force your app to retrieve the latest data directly from YourMechanic servers.
   1. On Android, goto Settings » Apps » Select "YourMechanic - Technician App" » click Storage » click "Clear Cache".
4. Check YourMechanic app permissions. If any of these permissions required to use your device's features are disenabled, YourMechanic might not work.
5. Uninstall and reinstall YourMechanic. If nothing else has worked, completely uninstall YourMechanic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing YourMechanic not working

2. Fix YourMechanic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make YourMechanic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to YourMechanic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, YourMechanic may not be able to connect to the Internet when running in the background.