Contact YES Communities Customer Service

Why should I report an Issue with YES Communities?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yes Communities to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. YES Communities App makes it easy to submit service requests, report concerns, pay rent and communicate with your community team.

2. With YES Communities App you can create a new service request and capture the details to get the issue resolved in just seconds. Have a clogged sink?

3. From start to finish, you'll be kept up-to-date on the issues you report and on events in your community.

4. Just snap a picture and send it directly to the community team.

5. Want to share more detail on a matter?

6. Quickly add a comment and chat directly with the community team member working to resolve your issue.

1. I believe your app does need some work in regards to resetting passwords.Even though I live in a Yes! Community and have an account that I can access no problem on the website, the app doesn't work for me.

2. "Invalid information" Even when you are logged in trying to move from maintance requests to paying you rent requires you to enter your password again—which of course isn't recognized.Well it's kinda weird.

3. Funny that the bank had put the funds in a pending state then funded them back to my account and never gave me credit towards my rent but yet it was entered wrong as they claim.Got logged in to the app and clicked pay rent.

4. Just like everything else about Yes communities, it's garbage and doesn't work.I downloaded the app I go to the first page all it says is search property I search for Willow Lake no search found if that's where I live and I know .it will not find it... they say they sent link it doesn't work either.. I cant win with yall .

5. I forgot password, so I entered my email address hit the button to reset password, got the email clicked the link to reset password, gets back to the app but no where I can see to reset password.

6. To everyone who is having difficulty with setting up an account on the app! You might just need to add a punctuation mark somewhere in your password, like a period or exclamation mark.

7. We do need to care for our Senior Citizen's...Had the online pay tell me I had insufficient funds when there was more than enough to cover my rent and there excuse was I must have entered the wrong information then wanted to charge a late fee and NSF fee.

8. I had a similar experience trying to set up my account, but then I remembered that sometimes it's required to add a character case in a password.

9. I just added a period to the end of my password and I was able to create my account.

10. After installing it, my email address is already taken as a login, my phone number in the database is wrong, and even though I'm in the website now, I can't fix the phone number.

11. I've set by password to a simple easy to remember password, written it down, logged out, then attempted to log back in using that password.

1. Fix YES Communities Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart YES Communities: Restarting the app will resolve most errors.
2. Update the YES Communities App. Here is how:
   1. On Android goto PlayStore » Search for "YES Communities" » Open YES Communities » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YES Communities » click "UPDATE".
3. Clear YES Communities app cache: Clearing cached data will force your app to retrieve the latest data directly from YES Communities servers.
   1. On Android, goto Settings » Apps » Select "YES Communities" » click Storage » click "Clear Cache".
4. Check YES Communities app permissions. If any of these permissions required to use your device's features are disenabled, YES Communities might not work.
5. Uninstall and reinstall YES Communities. If nothing else has worked, completely uninstall YES Communities then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing YES Communities not working

2. Fix YES Communities Server issues & Internet Connection

1. Check network connection: An unstable Internet will make YES Communities be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to YES Communities not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, YES Communities may not be able to connect to the Internet when running in the background.