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About YEEDI
1. It supports the specified robot products in the YEEDI cleaning robot family.
2. The YEEDI App is a mobile App designed for YEEDI robot products.
3. You may control the robot via the App and view more data that cannot be displayed on the traditional remote control.
YEEDI Customer Insights
1. Map lacks features, like editing areas of the house for whener it views two rooms as one and needs to be split, adding a room that weren't added, or combining different maps to get a complete map of the house.
2. The rooms have very different vacuuming needs and I would like to use the vacuum that way.Installed the app, updated firmware (1.2.9), mapped + additional steps required to run.
3. So frustrating There is no way to update your WiFi thru the appAs I was proceeding to download the app, I noticed the poor rating.
4. I wish I could give this a good review as I'm more than pleased with the suction power of the Veedi vacuums.
5. The app doesn't update unless I close it and reopen it sometimes, and there are mandatory app blocking ads in the app, absolutely bizarre considering we paid for the vacs.
6. Switching off my phone's wifi and then rm repeating the steps doesn't fix anything.
7. If you seek help it takes you to a webpage but it's actually still within the app so you aren't able to go back and forth to follow directions or seek additional information.
8. The suction is awesome but everything else, no.It took a while until I was able to get a decent (not complete) map of my house.
9. Even though on the cleaning log it shows that cleaning occurred outside of the initial map, the map itself did not update.Used to work great until the most recent update.
10. It won't function on high, it only works on medium or low suction, which doesn't do well with our carpet.
11. The one issue is that the vac on the initial exploration went back to the base to charge before it was complete and then ended the task instead of continuing after charging.
Steps to Troubleshoot & Fix YEEDI Issues
1. Fix YEEDI Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart YEEDI: Restarting the app will resolve most errors.
- Update the YEEDI App. Here is how:
- On Android goto PlayStore » Search for "YEEDI" » Open YEEDI » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for YEEDI » click "UPDATE".
- Clear YEEDI app cache: Clearing cached data will force your app to retrieve the latest data directly from YEEDI servers.
- On Android, goto Settings » Apps » Select "YEEDI" » click Storage » click "Clear Cache".
- Check YEEDI app permissions. If any of these permissions required to use your device's features are disenabled, YEEDI might not work.
- Uninstall and reinstall YEEDI. If nothing else has worked, completely uninstall YEEDI then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing YEEDI not working
2. Fix YEEDI Server issues & Internet Connection
- Check network connection: An unstable Internet will make YEEDI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to YEEDI not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, YEEDI may not be able to connect to the Internet when running in the background.
Reported Issues
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Yeedi vacuum off line. don't know how to re-set.
— by Betty Scanlon 2 years ago -
I cannot reset my password. I have not received email to reset password. Help!
— by Chris 2 years ago -
The vac just turns in circles and does not clean anymore.
— by Shelley Caldwell 2 years ago -
New yeedi robo vac , need help setting it up
— by Wayne Becker 2 years ago -
The vacuum says the bumper is stuck but when I tap it, it does not bounce back. How do I remove the top of the vacuum?
— by Kristie Postula 2 years ago -
Hi I bought the yeedi vac station a few months back off of Amazon. The roller brush COVER has broke and I need a replacement. I can’t find a replacement anywhere - hopefully you can help me out and send me a replacement. Thank you
— by Lauren Hubert 2 years ago -
new yeedi 650.. keeps starting on its own & "talks" at 2 am saying Power must be on when charging (when the power IS actually on..
— by Kim Wade 2 years ago -
yeedi will not automatically empty bag
— by Ben 2 years ago -
My yeedi will not empty in the dust bin. It has only done it twice & the only command on the app is to start cleaning. I have only had it for about a month
— by Faye Savant 2 years ago -
Forgot my password for my yeedi vac
— by Dwight Moody 2 years ago -
How do I change my password for Vac Station?
— by Dwight Moody 2 years ago -
Need to reset password. Thanks
— by Dwight Moody 2 years ago -
Need to reset password for Vac Station purchased through Amazon
— by Dwight Moody 2 years ago -
My vacuum is not even a month old and a little broom apparatus that is attached to the red ball has popped off. It won’t reattach.
— by James Robinson 2 years ago -
I’m trying to get a code emailed to me for forgotten password, no email has come through and I cannot communicate with my vacuum.
— by Mary Headlee 2 years ago -
it will not hold a charge and i need to order new brushes my model number is K602G
charger DW62211— by Judy Keith 2 years ago -
My vacuum works great, however it does not empty at the base in the bag of the base unit. I have to empty it every two days. It’s pretty annoying. I was hoping someone could help me. App and tutorials and YouTube have not helped me remedy the issue.
— by Jamie 2 years ago -
Please call me 2108529841 need the cartridge for the botton of the yeedi and the brush
— by Sylvia Charles 2 years ago -
I need the cartridge holder on the bottom of the yeedi plus the brush as well
— by Sylvia Charles 2 years ago -
Hello,
my house got 2 floors, can you please tell me how to add multiple maps? im struggling while trying to make robot clean the upper part of the house, he is still copying the lower part of the house which he scanned— by Marcel 3 years ago -
Hello my shipment came in with a dent in it , and now I’ve noticed my vacume will not find the doc what’s so ever and also it will not have strong suction .
— by alejandra montana 3 years ago -
If the vacuum is in its dock recharging why does it randomly just start vacumming? It does this over and over again
— by Stacey 3 years ago -
The mopping plate that’s attached to the water tank, How do you remove it when your not using the mop? What’s the type of tool to use to loosen it?
— by Abbe OBrien 3 years ago -
bought a yeedi 600 last month it seems to have a battery or charging issue the light on the charging base has never lit up after leaving it in for weeks to charge i finally got it to work but it only ran for 15 minutes when it ran it seemed to work well but definitely see an issue with charging properly.
— by robert 3 years ago -
My Yeedi K650 stop working after software update. What should I do? Tried resetting but do not work.
— by William Tan 3 years ago -
Hello I have the yeedi vacuum and she stops to mopping! Can you please tell me what I have to do!
— by Sofia 3 years ago -
My yeedi k700 stops cleaning as soon as it starts and says it’s brush is tangled. I have changed all the brushes. It is not tangled. I have cleaned it completely. What is wrong.
— by Brenda J Kaufman 3 years ago -
I have yeedi app on iphone. Have forgotten password. Have tried at least 12 times to re set password. App will not allow. I cannot set up my robot.
— by Daniel Jones 3 years ago
