Contact GlocalMe Customer Service

Why should I report an Issue with GlocalMe: eSIM Travel Internet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ucloudlink to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ensure fast internet access both domestically and abroad with GlocalMe portable Wi-Fi hotspots or eSIMs. • Unlock high-speed internet in over 200 countries and regions, with 5G full-speed coverage in 60 destinations, and access localized networks with 350+ carriers. • Find the best data plan for you: Fixed GB plans, Daily Passes, or Monthly Subscriptions. • GlocalMe's multi-carrier network includes all major carriers, ensuring a constant connection to the strongest signal. • SIM-free, roaming-free, hassle-free with no extra charges. • Connect multiple devices with friends & family too. 3.

2. With an eSIM, you get instant access to internet data whenever you need it, without the hassle of visiting stores, waiting in lines, or struggling with your SIM tray. 2. Purchase an eSIM Plan.

3. A GlocalMe eSIM plan provides a specific amount of data (options include 5GB, 10GB, 20GB, etc. ) that remains valid for a designated time frame (such as 3 days, 7 days, etc. ).

4. A GlocalMe eSIM plan delivers an exceptionally convenient experience in seamless global connectivity.

5. A regularly updated list of devices that support eSIM can be found at the provided link: Please ensure to check this list to confirm if your device is eSIM-ready. 24/7 customer service: Get support anytime through our mobile app.

6. Enjoy stable, high-quality global connectivity with no roaming charges. 🔍Discover our all-in-one data mall, offering tailored plans to fit every need.

7. If your data allowance is exhausted or the validity period ends, you can conveniently purchase a new plan directly through the GlocalMe App.

8. Turn on your eSIM and connect to the internet as soon as you arrive at your destination.

9. Our app offers a wide range of eSIM packages, ensuring you stay online no matter where you travel.

10. Purchase a data plan for your destination in advance. 5.

11. Open the app and go to Mall > eSIMs & Travel SIM > eSIM Standard. 3. Activate Your eSIM.

1. I have used the system for 2 months now, and it works very well the only problem I have is that the data cost is far too expensive and if you are not careful the cost will more than double with roaming cost from your cell provider, also the system uses data very fast more so than anticipated, more importantly it's impossible to control the way the data is used so you can run out in the middle of a trip.

2. Not a good app and device for travel.The app works great but data price is too expensive.

3. While success is greater using the eSIM GlocalMe network, it is overpriced and consumes abnormally large amounts of data.

4. I will definitely choose a different hotspots device with flexible and a better data options than Glocalme.

5. Data lasts me noticeably longer then if I was to use my cell provider solely, and for the most part it's always strong and forsure fast service.

6. U won't regret using Glocal Me!I have bad experience with this glocalme U3 , I loosed my money around $ 100 to buy service but didn't work after 1 day of buying.

7. I really regretted purchasing since I didn't want to spend $217 on just 12 GB of data base of my location.

8. The device itself demonstrates superior build quality and continues normal operation in the most extreme environments.Worked great for about three trips.

9. You don't have many options to data prices base on your location.

10. Very bad to use!!!I bought a U3 for hotspot & it's awesome, doesn't skip/go slow wen watching shows or looking things up! Plus you don't even need a sim card for that device.

11. The pricing system is not adequate for every day use.I have owned the device one year, during which I have deployed, or attempted to deploy, it approximately 16 times.

1. Fix GlocalMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GlocalMe: Restarting the app will resolve most errors.
2. Update the GlocalMe App. Here is how:
   1. On Android goto PlayStore » Search for "GlocalMe" » Open GlocalMe: eSIM Travel Internet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GlocalMe » click "UPDATE".
3. Clear GlocalMe: eSIM Travel Internet app cache: Clearing cached data will force your app to retrieve the latest data directly from GlocalMe servers.
   1. On Android, goto Settings » Apps » Select "GlocalMe: eSIM Travel Internet" » click Storage » click "Clear Cache".
4. Check GlocalMe app permissions. If any of these permissions required to use your device's features are disenabled, GlocalMe might not work.
5. Uninstall and reinstall GlocalMe. If nothing else has worked, completely uninstall GlocalMe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GlocalMe not working

2. Fix GlocalMe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GlocalMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GlocalMe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GlocalMe may not be able to connect to the Internet when running in the background.